Airport Ground Handling Operations Director

Lead airport ground handling, safety, and passenger services as Operations Director at Montréal–Trudeau International Airport in Montréal. Oversee major station operations.Samsic Assistance Canada Inc. seeks an Operations Director for its Montreal Station. The role leads ramp operations, baggage handling, passenger services, flight coordination, and contracted ground handling while overseeing more than 600 employees and approximately 16,000 annual flights. It reports directly to the Chief QSS and Operations.Key Responsibilities:
Oversee all Montreal station ground handling activitiesMaintain safe, secure, reliable operational serviceEstablish staffing, resources, and contingency prioritiesMonitor KPIs and implement corrective measuresLead managers, supervisors, and frontline employeesRequirements:
Seven to ten years operations management experienceExperience managing large 24/7 operational teamsUniversity degree in operations, business, aviation, or related fieldFull professional fluency in English and FrenchExperience with safety, security, and compliance programsBring airport operations leadership, safety oversight, and performance management expertise to Samsic Assistance Canada’s Montreal Station.
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