Director Airport Terminal Operations

Toronto Pearson International Airport

Lead Toronto Pearson terminal operations with strategic decision-making and customer experience expertise in a large, 24/7 airport environment.The Greater Toronto Airports Authority seeks a Director, Terminal Experience and Groundside Services. This leader advances operational excellence, safety, security, resilience, and customer-focused service across Toronto Pearson. The mandate includes digital integration, real-time decision-making, cross-functional delivery, and improved passenger experience.Key Responsibilities:
Lead 24/7 terminal and groundside operations across airport partnersCreate operating plans aligned with GTAA strategic goalsEstablish service standards, processes, procedures, and performance indicatorsLead emergency preparedness, incidents, exercises, and irregular operationsAdvance passenger flow, wayfinding, mobility assistance, and crowd managementRequirements:
Bachelor's degree in business, aviation, transportation, engineering, or related fieldAt least 10 years of progressive operational leadership experienceExperience leading frontline teams in high-volume customer environmentsStrong strategic, analytical, communication, and relationship-management capabilitiesAbility to obtain and retain Transportation Security ClearanceDirect terminal operations, customer experience strategy, resilience, and performance improvement at Toronto Pearson with the GTAA.
#J-18808-Ljbffr

Apply

Vacancy posted 3 hours ago

Similar jobs that could be interesting for youBased on the Director Airport Terminal Operations in Winnipeg, MB vacancy

Airport Operations Manager - Terminal
...career to new heights by joining our innovative and diverse team at the forefront of passenger air transport. As an Airport Operations Manager - Terminal, you will play an important leadership role in bringing to life our ambition of being recognized as one of the top 10...
Suggested
Work at office
Work visa
Long distance
Shift work
AIR CANADA
Winnipeg, MB
3 hours ago
Airport Terminal Duty Operations Leader
Direct terminal day-of operations with Air Canada, using sound judgment, operational responsiveness, and safety protocols to support passengers and teams. Work includes shifts in 24-hour airport facilities.In this Airport Operations Manager - Terminal position, you will coordinate...
Suggested
Shift work
AIR CANADA
Winnipeg, MB
3 hours ago
Director Airport Operations Quebec
Direct airport customer service operations across Quebec for PAL Airlines, balancing safety, performance, and seamless service delivery.This Director, Customer Service role provides leadership and oversight across all Quebec locations. You will manage operational performance...
Suggested
Pal Airlines
Winnipeg, MB
3 hours ago
Airport Maintenance Operations Director
Lead airport maintenance operations at MET – Montreal Metropolitan Airport, applying aviation regulations and safety standards across daily activities. This director role oversees operational compliance.Reporting to the Senior Director – Operations, the Director – Airport Maintenance...
Suggested
Metmtl
Winnipeg, MB
3 hours ago
Director Of Customer Experience & Airport Operations
PAL Airlines in Quebec is seeking a strategic Director of Customer Service to lead multi-site airport service operations. The role focuses on delivering a safe, seamless, and memorable passenger experience while upholding PAL's standards and values across the network. The successful...
Suggested
PAL Group of Companies
Winnipeg, MB
3 hours ago
Airport Ground Handling Operations Director
Lead airport ground handling, safety, and passenger services as Operations Director at Montréal–Trudeau International Airport in Montréal. Oversee major station operations.Samsic Assistance Canada Inc. seeks an Operations Director for its Montreal Station. The role leads ramp...
SAMSIC Groupe
Winnipeg, MB
3 hours ago
Terminal Operations Manager
...most current technology available to the industry. We are now looking for an experienced Terminal Manager to join our Saskatoon Service Centre team:Reporting to the Director of Operations, this position’s primary focus will be to manage the growth of terminal and to continue...
TST-CF Express
Winnipeg, MB
3 hours ago
Airport Operations Director: 24/7 Leadership & Kpis
Paladin Airport Security Services is seeking a Director of Operations (Class 2/3) based in Calgary to oversee service delivery across Alberta, Saskatchewan, Manitoba and Northwest Territories. You will mentor Operations Managers, coordinate with People & Culture, QA and Improvement...
Paladin-Airport-Security-Services
Winnipeg, MB
3 hours ago
Director, Terminal Experience & Groundside Services
...for your career to fly. The Greater Toronto Airports Authority (GTAA) is a unique and dynamic place... ...from this position? Reporting to the Executive Director, Operations and Customer Services Delivery, the Director, Terminal Experience and Groundside Services is accountable...
Flexible hours
Greater Toronto Airports Authority
Winnipeg, MB
3 hours ago
Operations Manager - In-Terminal - In Anticipation
...vibrant team at the leading edge of passenger aviation.As an Operations Manager - In-Terminal, you will play an important leadership role in our... ...hospitality.Responsibilities Accountable to lead complex daily Airport operations with care and class in assigned area, including...
Local area
Work visa
Long distance
Shift work
Air Canada
Winnipeg, MB
3 hours ago
Director, Terminal Experience And Groundside Services
...time for your career to fly. The Greater Toronto Airports Authority (GTAA) is a unique and dynamic place... ...from this position? Reporting to the Executive Director, Operations and Customer Services Delivery, the Director, Terminal Experience and Groundside Services is...
Seasonal work
Toronto Pearson International Airport
Winnipeg, MB
3 hours ago
Managing Director - Portfolio Operations
$150k - $200k per year
...the Role Staffmax is seeking an experienced Managing Director to oversee the operations and performance of a portfolio of privately held... ...personnel decisions when required, including major or mass terminations. Lead organizations through periods of change, restructuring...
Permanent employment
1 day per week
Staffmax Staffing & Recruiting
Winnipeg, MB
4 days ago
Regional Manager, Terminal Operations
$124.5k - $156.8k per year
REGIONAL MANAGER, TERMINAL OPERATIONSLittle RiverThe OpportunityWe are seeking a dynamic and collaborative leader with a strong commitment to safety to join our Terminal Operations team. Reporting to the Superintendent, Terminal Operations, you will provide strategic and operational...
Local area
BC Ferries
Winnipeg, MB
3 hours ago
Airport Operations Modernization Lead
...Greater Toronto Airports Authority is seeking a Manager of Operational Modernization to lead a portfolio of continuous improvement initiatives across terminal, airfield and passenger-processing functions... ...teams, coordinate with IT and operations partners, and promote a culture...
Greater Toronto Airports Authority
Winnipeg, MB
3 hours ago
Director - Airport Maintenance
Reporting to the Senior Director – Operations, the Director – Airport Maintenance is responsible for the planning, management, and compliance of airport maintenance operations. KEY RESPONSIBILITIESDaily Operations ManagementOversee and coordinate all operational activities...
Metmtl
Winnipeg, MB
3 hours ago
Airport Concessions Strategy Director
...revenue, profitability and passenger engagement.As Director, Concessions and Partnership Development, you will lead... ...connect commercial opportunities with Pearson LIFT, terminal redevelopment, infrastructure and future airport growth initiatives.Key Responsibilities: Maximize...
Toronto Pearson International Airport
Winnipeg, MB
3 hours ago
Airport Operations Transformation Manager
Transform airport operations through integrated planning, Lean principles, and data-driven decisions at Toronto Pearson. This position advances... ...or continuous improvement initiativesKnowledge of terminal, airfield, baggage, and security operationsKnowledge of forecasting...
Toronto Pearson International Airport
Winnipeg, MB
3 hours ago
Growth-Driven Terminal Operations Manager
...CF Express in Saskatoon seeks an experienced Terminal Manager to lead the Saskatoon Service Centre. You will oversee daily operations, drive cost efficiency, and ensure high... ...North American LTL network. Reporting to the Director of Operations, you will develop goals, mentor...
TST-CF Express
Winnipeg, MB
3 hours ago
Bulk Terminal Operations Manager
Lead safe rail terminal operations in Woodstock, Ontario, using hands-on management, rail coordination, transloading, and compliance expertise daily.The Terminal Manager oversees Seaboard Bulk Terminals operations, including railcars, truck traffic, scale-house activities,...
The Seaboard Transport Group
Winnipeg, MB
3 hours ago
Regional Terminal Operations Leader
BC Ferries is seeking a Regional Manager, Terminal Operations for Little River to lead terminal operations across the Northern Gulf Islands and Northern Sunshine Coast. The role reports to the Superintendent, Terminal Operations and focuses on safety, reliability, and continuous...
BC Ferries
Winnipeg, MB
3 hours ago
Manager, Operations - Airports
...uplifting people, and every day, we create runways to new places and possibilities, building a better airport experience for everyone. WHAT’S THE TEAM LIKEThe Integrated Operations Centre team oversees the day-to-day operations of a busy international airport, ensuring the...
Full time
Work from home
Shift work
Calgary Airports
Winnipeg, MB
3 hours ago
Regional Terminal Operations Leader
BC Ferries seeks a Regional Manager, Terminal Operations to lead terminal operations across the Northern Gulf Islands and Northern Sunshine Coast. You will supervise Terminal Managers, ensure safe passenger and staff practices, and drive continuous improvement in service delivery...
Bc Ferry Services Corporation
Winnipeg, MB
3 hours ago
Regional Manager, Terminal Operations
$124.5k - $156.8k per year
REGIONAL MANAGER, TERMINAL OPERATIONS Little River The Opportunity We are seeking a dynamic and collaborative leader with a strong commitment to safety to join our Terminal Operations team. Reporting to the Superintendent, Terminal Operations, you will provide strategic...
Local area
BC Ferries
Winnipeg, MB
3 hours ago
Air Canada Airport Operations Manager
Lead safe airport operations for Air Canada, using leadership and customer service expertise across gates, check-in counters, and security checkpoints... ...operations leadership, safety judgment, and customer service focus to Air Canada’s terminal operations team. #J-18808-Ljbffr
Shift work
Weekend work
Air Canada
Winnipeg, MB
3 hours ago
Airport Ground Operations Manager
Lead airport ground operations at PAL Airlines in Montreal, QC, applying safety management and operational reporting expertise. Support reliable service across the station.As Ground Operations Manager, you will oversee passenger services, ramp operations, baggage handling,...
PAL
Winnipeg, MB
3 hours ago
Airport Field Operations Manager
Lead airport field operations for PrimeFlight Aviation Services, coordinating teams, airlines, and airport authorities onsite Monday through Friday. Apply five years of operational leadership.The Operations Manager oversees service delivery for customer airlines and airports...
Monday to friday
PrimeFlight Aviation
Winnipeg, MB
3 hours ago
Airport Operations Manager - Deployment
...America. Take off your career by joining our innovative and diverse team at the forefront of passenger air transport. As an Airport Operations Manager - Deployment, you will play an important leadership role in achieving our ambition to be recognized as one of the top 10...
Work at office
Work visa
Shift work
AIR CANADA
Winnipeg, MB
3 hours ago
Airport Operations Manager Deployment
Lead same-day airport operations with Air Canada, coordinating resources, schedules, safety protocols, and unionized teams across assigned airport sectors.As an Airport Operations Manager - Deployment, you will oversee efficient, safe activities while supporting customer service...
Shift work
Weekend work
AIR CANADA
Winnipeg, MB
3 hours ago
Airport Operations Manager Calgary
Lead real-time airport operations at Calgary Airports through critical decision-making, aviation expertise, and calm communication in an on-site shift-work environment.Reporting to the General Manager, Integrated Operations Centre and Capacity Planning, this full-time term manager...
Full time
Shift work
Calgary Airports
Winnipeg, MB
3 hours ago
Airport Ramp Operations Manager
Lead airport ramp operations through aircraft handling, cargo movement, and equipment maintenance in this full-time, on-site management position. Safety and compliance guide daily decisions.The Manager, Ramp Operations directs ground activities involving aircraft servicing,...
Full time
Work at office
Shift work
Cargojet Inc.
Winnipeg, MB
3 hours ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Director Airport Terminal Operations. Be the first to apply!