Human Resources Generalist

Hybrid (3 days in-office / 2 days remote)

PACE is a non-profit community support service organization that provides support services to adults with disabilities who are committed to living independent lives. PACE provides support services to more than 350 individuals who have a variety of disabilities. We operate 8 supportive housing sites where people live independently along with a Community Outreach Program that provides support services in people’s homes.  PACE has been accredited with  Accreditation Canada , since 2010.  

If you love connecting great people with great opportunities, creating a welcoming employee experience and keeping the details moving behind the scenes, this role offers the opportunity to make an impact from a candidate's first interaction with us and throughout their employee journey. 

Reporting to the Director, People & Culture, the HR Generalist plays a key role in full-cycle recruitment, onboarding, benefits administration and employee records that contributes to a positive employee experience and organizational success.

• Coordinate full-cycle recruitment, including job postings, candidate sourcing, screening, interviews, assessments, reference checks, offers and pre-employment requirements using Applicant Tracking System (ATS).
• Build candidate pipelines through targeted sourcing, partnerships, recruitment events and talent pools, including strategies for difficult-to-fill positions.
• Partner with hiring managers to support fair, consistent selection processes and provide timely communication and a positive candidate experience.
• Coordinate pre-boarding, new-hire documentation, HR orientation and first-day readiness with hiring managers, payroll, IT and other teams.
• Provide managers with onboarding tools, timelines and checkpoints to support role-specific training and successful employee integration.
• Coordinate offboarding activities, including departure documentation, stakeholder notifications, property return, access closure and exit feedback.
• Maintain accurate employee and recruitment records, administer recruitment technology, and use employee-cycle data to identify trends and improve processes.
• Ensure recruitment and employee-cycle practices align with organizational policies, collective agreements, accessibility requirements and applicable legislation, escalating matters requiring specialist review.

• Administer employee benefit plans in collaboration with third-party administrators and benefit carriers, including eligibility reviews, enrolments and removals.
• Respond to employee benefit inquiries, prepare clear communications, and support benefits surveys and improvements to plan administration.

Employee Records

• Oversee accuracy, completness, confidentiality and timeline updates of employee records in GoldCare (HRIS).
• Coordinate audits and monitor adherence to documentation and access standards.
• Work with People Leaders, HR, and Payroll to resolve gaps and strengthen recordkeeping practices.

• Post-secondary diploma in Human Resources Management or a related field required.

• Minimum two (2) years of Human Resources experience.
• Experience managing full-cycle recruitment and selection is required.
• Experience with HRIS & ATS systems.
• Benefits administration experience considered is preferred.
• Experience in a unionized environment preferred.
• Experience supporting adults with disabilities considered an asset.
• Equivalent combinations of education & experience will be considered.

• Excellent organization, attention to detail, planning and prioritization, with the ability to manage competing demands and meet deadlines.
• Sound judgement, analytical and decision-making skills, with discretion and tact in handling sensitive and confidential information.
• Proactive and resourceful, with the ability to develop practical, cost-effective solutions and work effectively both independently and collaboratively.
• Strong digital literacy, including proficiency with Microsoft Word, Excel and Outlook.
• Working knowledge of the Employment Standards Act and other relevant legislation; knowledge of collective agreements is an asset.
• Strong interpersonal, communication and customer-service skills.

• CHRP designation or working toward designation is an asset.
• Membership in the Human Resources Professionals Association of Ontario (HRPAO) is an asset.

Other Information

Hybrid, Monday to Friday full time role consisting of three days/week primarily at Head Office (Dufferin/Lawrence) and two days/week remote.

Competitive salary ($61,261 - $71,019) and a comprehensive benefit package.

PACE is committed to creating an accessible and inclusive organization. We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require code-protected accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs. Disability-related accommodation during the application process is available upon request. .

This position is an existing vacancy within the organization.

AI is used to support resume screening, with human oversight to ensure a fair and unbiased selection process.