Senior Property Manager

ABOUT GREYSTAR
Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $350 billion of real estate in more than 260 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing over one million units/beds globally. Across its platforms, Greystar has nearly $79 billion of assets under management, including over $34 billion of development assets and over $36.5 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit DESCRIPTION SUMMARY
The Senior Property Manager manages the day-to-day operations of 2 or more assigned properties or 1 property with over 500 units including managing the team members, daily activities, and resources of the property to achieve established budgeted financial and operational goals. Ensures that the operation of the property complies with Company policies and procedures, Canadian Human Rights Act and Provincial Fair Housing Laws, Fair Credit Reporting Act, and other laws and regulations governing multi-family housing operations.JOB DESCRIPTION KEY RESPONSIBILITIES
Provides input into the development of budget(s) for assigned properties by analyzing and evaluating financial statements, reviewing current and projected marketing information, and accessing operational reports that establish historic and predict performance patterns.Meets targeted revenues by setting rent rates, ensuring rent and fees are collected and posted in a timely manner, making financial bank deposits, and preparing and reviewing monthly financial status reports.Approves invoices from vendors, contractors, and service providers for payment by reconciling work performed or products purchased, ensuring validity of certificates of insurance, coding charges to appropriate Chart of Account codes, and managing communication between the vendor/contractor, accounting, and the client/owner as needed.Controls expenditures by staying within the constraints of the approved budget and manages the balance and maintenance of the petty cash fund.Oversees the lease enforcement process by approving prospective resident applications, discounts and renewal leases, conducts periodic apartment inspections, follows proper notice requirements, evicts residents, and imposes and collects late fees and other charges as allowable and stated in the terms of the lease.Gathers, analyzes, and interprets current market and economic trends that may impact assigned properties and implements short- and long-range marketing and leasing strategies to achieve property occupancy and revenue goals.Promotes resident satisfaction and retention by responding to complaints, questions, and requests in a timely manner, and taking appropriate action to resolve and address service issues.Ensures the property maintenance team members comply with the Company’s standards with respect to responding and completing resident service requests.Conducts regular property inspections and takes appropriate actions to ensure that the physical aspects of the assigned properties, grounds, buildings, and amenities meet established standards for safety, cleanliness, and general appearance and appeal.Supervises property staff by interviewing, hiring, orienting, and training employees, and manages their performance in accordance with Company policies, values, and business practices.Assists in managing the client/owner relationship by meeting with the owners, conducting property tours, providing updates and information about the property’s performance, and responding to owner requests as needed.BASIC KNOWLEDGE & QUALIFICATIONS
Bachelor’s degree from an accredited college or university preferred in Business, Real Estate or related fields.3 to 5 years minimum of relevant experience.Proven experience in a leadership role within the real estate industry.Strong financial acumen and analytical skills.Excellent communication and negotiation abilities.Knowledge of current market trends and regulatory requirements.Abilities to create and manage stakeholder relationships.TRAVEL / PHYSICAL DEMANDS
Team members work in an office or remote work environment. No special physical demands are required. Occasional travel may be required to attend business meetings, training programs, or other situations necessary for the accomplishment of some or all of the daily responsibilities of this position.Salary and Compensation
The salary range for this position is $105,000 - $125,000 CAD. Many factors go into determining employee pay within the posted range including business requirements, prior experience, current skills and geographical location. Corporate Positions: In addition to the base salary, this role may be eligible to participate in a quarterly or annual bonus program based on individual and company performance. Onsite Property Positions: In addition to the base salary, this role may be eligible to participate in weekly, monthly, and/or quarterly bonus programs.Benefits
Competitive Medical, Dental, Vision, and Disability & Life insurance benefits effective your first day of employment.Generous Paid Time off.All new hires start with 15 days of vacation, 5 family responsibility days and 5 company sick days.Additional vacation accrued with tenure.Paid Parental Leave Top-Up Benefit (*For eligible team member).Group RRSP with Company Match up to 5% of pay after 3 months of service.Open to full-time and part-time team members, with spousal RRSP and lump sum contribution options.Employee Assistance Program, plus free 24/7 virtual care with a Canadian family doctor.6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).Pet Insurance discounts through Petsecure and wellbeing programs through the RBC app.Ongoing Learning Opportunities & Education Assistance Programs.Important Notice
Greystar will never request your banking details or other sensitive personal information during the interview process. Greystar does not conduct any interviews via text or messaging, and all communication will come from official Greystar email addresses (@greystar.Com). If you receive suspicious requests, please report them immediately to View email address on ca.hrm.tc continued success depends on our people. If you are looking for a career that values dedication, collaboration, and integrity, we are looking for you! Greystar is a vertically integrated real estate company offering expertise in property management, investment management, and development & construction globally. Today, we are the largest rental housing operator and developer in the US and one of the largest global investment management companies delivering industry-leading services to investors, clients, and residents.Core Values
Integrity
We stay true to the highest ethical standards and principles, and are honest, trustworthy, humble, and respectful in all of our words and actions.Equality
We celebrate individual differences, encourage diversity of thought, provide equality of opportunity, and cultivate an environment where all individuals are seen, treated, and valued equally.Professionalism
We proudly present a positive, dignified, and businesslike image at all times through our appearances, behavior, and interactions with others.Accountability
We take responsibility and accept ownership for our words, actions, tasks, and results, and respectfully hold others to the same standard.Service
We make service our top priority by giving our time, knowledge, and experience to serve the needs of our customers, community, and team members.Teamwork
We work together to accomplish goals, solve problems, and enrich our work environment.About GREYSTAR
Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $350 billion of real estate in over 260 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing more than one million units/beds globally. Across its platforms, Greystar has over $79 billion of assets under management, including approximately $34 billion of development assets and over $36.5 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit
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