Account Director

Bloom is a full-service workplace design consultancy representing Craft PR as they scale their team. As Talent Advisors, we will be the liaison between our the team at Craft and yourself during this recruitment process. We do not use fancy tech to search through resumes at Bloom; every resume is reviewed by a human to ensure that we attain a consistent and equitable interview process. You will directly join our client’s team if you are selected as the successful candidate. We look forward to seeing your application!

Hi, I’m Laura Brown , Vice President, and I’m leading recruitment for a new Account Director role here at Craft. I’ve been with the company for nearly two years and can attest that we’ve got a passionate group of humans on the team doing incredible work for our clients. 

Lisa Pasquin founded Craft a decade ago with the goal of creating an inspiring environment where people do great things together. Today, we’re proud to work with some of the country’s best brands, including Keurig Dr Pepper, Moosehead Breweries, Hershey, Nintendo of Canada and Tim Hortons - to name a few. We do award-winning work, but we also have a lot of fun doing it - our vibrant work environment is truly one of the best things about Craft.

At Craft, the Account Director position falls between the Senior Account Manager and Vice President. The role expects that you’ll manage accounts, including providing strategic oversight and leading hands-on execution, under the guidance of a member of the Senior Leadership Team.

The Opportunity

• Leading the development of campaign ideas, taking ownership of ideation and plan development, including developing effective and impactful plans
• Providing strong, hands-on oversight over the execution of those ideas, ensuring that every touchpoint supports the identified strategy
• Keeping tabs on the details - time and money! - through the management of workback schedules, status reports and budget trackers.
• Serving as a role model to teams and the broader agency, and motivating teams to deliver great work - even in the face of roadblocks and challenges
• Providing sharp and insightful client counsel and building deep and trusted client relationships

Note: this role will likely require serving as a people manager to one to two team members, providing leadership, support and coaching.

What You Bring To The Role

• You have experience in public relations / communications; agency experience is a plus.
• You have high standards, and you’re always looking for ways to raise the bar. 
• You’re deeply curious - about your job, and about the world around you. 
• You act with empathy, eager to support your team as both people and as colleagues. 
• You’re a passionate collaborator, on the lookout for ways to work together with your clients and your colleagues to bring amazing things to life.

The Process

• Applications are due by noon on January 30. In a cover letter, please let us know what excites you about the idea of joining the Craft team.

Interviewing at Craft Public Relations Includes:

• Phone screen with a Talent Advisor from Bloom
• Virtual interview with Laura Brown , Vice President and Julia Gonyea , Account Executive(60 mins)
• Complete our Craft Assignment 
• In-person interview* with Melissa Retty , Managing Director, and Emily Keen , Account Manager (45 mins) + meet and greet with Lisa Pasquin , President (15 mins)
• Reference checks
• Offer

*This interview will take place at our office in East Room’s 507 King St. East location in Toronto

Like Bloom, Craft is committed to a fair and equitable hiring process for all candidates. To ensure that each candidate’s journey is consistent and the selection process is unbiased, Hiring Managers will not be responding to any personal messages regarding this role or other opportunities. To apply, please submit your application through Bloom.

Total Compensation + Perks Include

• Unlimited vacation 
• Competitive annual bonus based on company performance 
• Comprehensive health benefits, including a Lifestyle Spending Account
• Curiosity Fund (we’re a curious bunch at Craft, so we offer each team member up to $1,000 per year to spend on anything that they are curious about!)

Location

• Craft offers a hybrid work-from-home and in-office model. All employees work from Craft’s office at 507 King Street East on Tuesdays and Wednesdays.

Our Use of AI In Hiring

• We believe transparency matters, especially as technology evolves.

At Bloom, we may leverage AI as a supportive tool when developing role descriptions, interview questions, take home assignments, and interview guides, where appropriate, with the goal of improving clarity, consistency, and accessibility for candidates. However, we do not use AI to source, assess, screen, or interview candidates. Every application is reviewed by a human, every interview is conducted by a human, and all hiring decisions are made by people, not automated systems. Human judgment, care, and accountability are central to how we hire.

$100,000 - $120,000 a year

At Bloom, we treat compensation as an open, honest dialogue. Early in the interview process, we’ll confirm that you’re comfortable with a salary within the listed range. From there, as you learn more about the role and the full compensation package, we always welcome you to share if your expectations shift. We’ll also have three check ins throughout the process to make sure we’re staying aligned so that by the time we get to an offer, it feels clear, fair, and mutual.

Craft PR is an equal opportunity employer. We celebrate our inclusive work environment and welcome members of all backgrounds and perspectives to apply. We are committed to providing reasonable accommodations and will work with you to meet your needs. 

Should you require any accommodation, please inform us and we will work with you to meet your accessibility needs. For any accessibility-related assistance, requests for information in accessible alternative formats or to report any accessibility problems, please share in your application or email [email protected] .

To ensure that we attain a consistent and equitable interview process we take a high level of care with every application. Our process may be a bit longer than others because we take an inclusive and intentional approach to reviewing every application we receive.