WORKFORCE ASSOCIATE

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Job ID: 66709
Job Category: Human Resources
Division & Section: Children's Services, ChildSvcs Strategic, Business & Fin Svcs
Work Location: Metro Hall, 55 John Street, Toronto
Job Type & Duration: 2 Full-time, Temporary (12 month) Vacancies
Salary Range: $64,529.00 - $91,111.00
Shift Information: Monday to Friday, 35 Hours Per Week
Affiliation: Non-Union
Number of Positions Open: 2
Posting Period: 23-Oct-2026 to 2-Nov-2026

About this Position:

Toronto Children’s Services promotes access to high-quality early learning and childcare services and works closely with the community to develop a coordinated system that meets the diverse needs of Toronto families and children. The division’s vision is that all families in Toronto benefit from a range of services that promote healthy child development and family well-being.

The Workforce Associate is a new role on the Strategic Business & Workforce Planning team.This team works closely with other budget, TELCCS teams in the division, and with corporate people & Equity.

As a Workforce Associate, you will provide analytical, administrative, and coordination support for workforce programs, organizational resourcing initiatives, workforce planning activities, and employee development programs. You will conduct research and analyze labour market and workforce data to support evidence-based workforce strategies and organizational operational requirements.

In this role, you will provide support and assist with the coordination of staffing and employee placement processes, candidate engagement and onboarding activities, workforce planning initiatives, learning and development programs, and contribute to projects that strengthen workforce capacity and support divisional operational and strategic objectives.

Major Responsibilities:

• Implements detailed plans and recommends policies/procedures regarding program specific requirements.
• Conducts research into assigned area ensuring that such research takes into account developments within the field, corporate policies and practices, legislation and initiatives by other levels of government.
• Provides input into and administers assigned budget, ensuring that expenditures are controlled and maintained within approved budget limitations.
• Provides support for workforce resourcing, onboarding, and workforce planning activities, including workforce data monitoring, staffing and employee movement processes, candidate coordination, onboarding administration, training administration, research, reporting, and program implementation. Assists in developing and maintaining processes that support effective workforce operations, seamless onboarding experiences, workforce pipeline development, workforce planning, employee development, and the achievement of divisional operational and workforce objectives.
• Assists with the administration and coordination of divisional workforce planning, including the initiation of staffing requisitions, organizational change requests and alternate rate forms.
• Assists in tracking of divisional workforce data (i.e. vacancies and internal transfers).
• Receives, verifies and processes internal transfer requests.
• Participates in the development and implementation of workforce planning strategies.
• Collects and compiles data from various internal sources for tracking and reporting purposes.
• Assists with analyzing and interpreting data related to projects or programs.
• Assists in the systematic and timely gathering, aggregation, research and analysis of staffing requirements for current and future implications.
• Assists in the collection and analysis related to leading practices/processes in staff development, recruitment, training and knowledge transfer.
• Assists with the administration and coordination of internal training courses and programs and maintains detailed records of training for Division.
• May liaise with divisional staff, other City of Toronto divisions, external organizations, institutions and other levels of government as required to gather research, collect data and assist with the implementation of projects and programs, as required.
• Assists in the design and development of communication strategies to promote programs/procedures.
• Participates in recruitment/career fairs as a divisional representative.
• Retrieves information from various electronic systems and responds to employee and client inquiries.
  

Key Qualifications:

• Post-secondary education in a relevant discipline (i.e. Human Resources, Business Administration, Public Policy & Administration, etc.) or the equivalent combination of education and experience.
  
• Considerable experience in delivering or supporting human resource strategies/services in one or more of the following areas: recruitment & selection, complement management, organizational design and effectiveness, strategic HR planning, training & development, payroll administration, or labour relations.
  
• Experience using a variety of software applications such as Microsoft Office Suite (i.e. Word, Excel, PowerPoint, Access), and/other related data software.
  
• Considerable experience using a variety of software applications such as SAP and SuccessFactors and/or other relevant software.
  
• Demonstrated ability to communicate effectively, both verbally and in writing, to build relationships, exchange information, and provide guidance to stakeholders at all levels of an organization.
  
• Effective human relations and interpersonal skills with the ability to exercise discretion and judgment in dealing with confidential/sensitive matters.
  
• Willingness to learn, expand skill sets as part of an evolving team to help move the corporate learning and leadership development agenda forward.
  
• A CHRP, CHRL, or equivalent designation is considered an asset.

Equity, Diversity and Inclusion

The City is an equal opportunity employer, dedicated to creating a workplace culture of inclusiveness that reflects the diverse residents that we serve. Learn more about the City’s commitment to employment equity .