Field Operations Repairs Supervisor - Vancouver

Who we are
TK Elevator (TKE) is a world-leading innovator in vertical transportation and urban mobility. From engineering and installation to maintenance and digital transformation, we support all mobility systems, elevators, escalators, walkways, stairlifts and boarding bridges on any platform, at any time. With digital platforms like AGILE and the IoT platform MAX, we enable smarter, safer urban movement.With more that 50,000 employees, and 1,000+ global support centers, we are moved by what moves people.TKE – Move Beyond.
What you will be doing:
Direct the field labour force and support personnel in accordance with volume of sales to meet or exceed customer expectations for scheduling and execution of elevator project workPlan, direct and coordinate employee assignments, visually monitor employee performance on projects to ensure compliance with contractual obligations and budgetsEnsure all employees comply with safety procedures as set out by company policy and provincial Health and Safety Act. Investigate any work-related accident/incident/near missesOversee project processes, providing technical assistance as requiredWork in coordination with property managers, designated managers, and owners to meet or exceed contractual obligationsParticipate in the recruiting and training of field and support personnel as requiredActively support the Sales Team with site surveys and recommendations for technical improvements on a variety of productsSurvey existing projects for ordering of materials in alignment with the project scheduleEnsure availability of materials, tools, equipment, etc., incidental to ProjectsMaintain current knowledge of all aspects of elevator technologyProvide exceptional customer service and communicationTake ownership of work-related issuesOther tasks as assignedWhat do you bring:
A minimum of 5 years of operational / field experience in the capacity of mechanic in the elevator IndustryMust be a Certified Elevator Mechanic “Class A” under the TSBC or an equivalent AHJ standardA proven and demonstrated practical understanding of the B-44 Elevator CodeA proven ability to read and interpret technical drawings, documents and specificationsCompetent in the care, use and application of all tools integral to the Elevator IndustryCompetent in the use of basic business software and hardwareA combination of experience and/or professional designations within the industry and a willingness to maintain and seek out required designationsA desire to learn, maintain, and expand knowledge of all aspects of elevator technology, both mechanical and electricalExperience with multitasking and prioritizing multiple projectsMust be able to work under pressure and in a fast-paced environmentRequires demonstrated interpersonal and communication skills with all levels of employees and customers, internal and externalWhat we offer
Total compensation range: $130,000 to $180,000This role offers a car allowance and fuel cardCompany pensionDental careDisability insuranceEmployee assistance programExtended health careLife insuranceOn-site parkingPaid time offVision careBonus plans for all positionsWellness ProgramTK Elevator is an equal opportunity employer and is committed to diversity. Qualified applicants will receive consideration for employment without regard to age, gender, race, color, religion, sexual orientation, gender identity, national origin, disability, or any other protected status required by applicable law.This posting is for a current existing vacancy within our organization. We are actively seeking qualified candidates to fill this open position. If you are interviewed for this position, we will advise you within 45 days of the interview as to whether or not you were successful in obtaining the position. Information submitted as part of the job application process will be kept on file for 3 years from the date of submission in accordance with legislative requirements.As part of our recruitment process, TK Elevator may use AI tools to assist in screening candidates and evaluating candidate qualifications. All final hiring decisions are made by either the hiring manager or the recruitment teamWhat makes us special
At TK Elevator, we offer more than just a job, we offer a place to grow, thrive, and make an impact.Here’s what you can look forward to:
Competitive Compensation: Competitive and market-aligned compensation in a technically exciting, stable, and sustainable industry.Continuous Development: Structured onboarding, continuous learning, and development programs designed to support your growth.Work-life balance: Sustainable ways of working supported by policies and working models aligned with local practices and business needs.A culture that moves people: Open communication, mutual respect, and an inclusive environment where everyone feels valued and empowered.Empowered Work Environment: Flat hierarchies, approachable leadership, and the freedom to innovate and make an impact from day one.Diversity & Inclusion Statement:
At TKE, diversity drives innovation. We encourage applicants of all backgrounds, identities, and experiences to join us.TKE – Move Beyond#J-18808-Ljbffr