Senior Payroll Administrator

ABOUT US

At HUB International, we are a team of entrepreneurs. We believe in protecting and supporting the aspirations of individuals, families, and businesses. We help our clients evaluate their risks and develop solutions tailored to their needs. We believe in empowering our employees to learn, grow, and make a difference. Our structure enables our teams to maintain their own unique, regional culture while leveraging support and resources from our corporate centers of excellence.

HUB is one of the largest global insurance and employee benefits brokers, providing a boundaryless array of business insurance, employee benefits, risk services, personal insurance, retirement, and private wealth management products and services. With over $5 billion in revenue and almost 20,000 employees in 600 offices throughout North America, HUB has grown substantially, in part due to our industry leading success in mergers and acquisitions.

GENERAL SUMMARY

The Senior Payroll Administrator is responsible for the end-to-end management of assigned Canadian pay groups, including full-cycle payroll settlement, complex tax administration, statutory filings, and year-end processing. This role serves as a subject matter expert on Workday payroll, ADP, and Canadian payroll compliance, and provides mentorship and guidance to Payroll Administrators on the team. The Senior Payroll Administrator plays a critical role in maintaining payroll accuracy, audit readiness, and regulatory compliance across all HUB International Canadian entities.

PRINCIPAL DUTIES & RESPONSIBILITIES

• Manage assigned pay groups end-to-end, including pre-payroll preparation, pay settlement, and post-payroll reconciliation; run Final Pay Calculations, execute Regular Pay Settlement, and issue the Payroll Estimate Report to Treasury prior to settlement.
• Run Pre and Post Payroll Audit Reports for the team; review results, lead the review process, and communicate completion status within established deadlines each pay cycle.
• Perform Net Pay and Tax Reconciliation following each payroll settlement, ensuring accuracy between Workday results and ADP outputs.
• Manage Supplemental Pay Settlement across all pay groups and oversee New Pay Period Opening and Time Calculation in Workday following each payroll settlement.
• Handle Tax Inquiries from employees, HR, and Finance, including complex provincial and federal matters.
• Administer Stock Options Management within the payroll system, ensuring accurate input and settlement of equity-related pay.
• Lead Benefits EIB Creation and the GRTW (Gradual Return to Work) Update/Removal from Benefits process.
• Manage Overpayment Net Pay Calculations and coordinate recovery plans with HR and Finance in compliance with provincial ESA guidelines.
• Perform third-party reconciliations including Workers' Compensation (WCB), Employer Health Tax (EHT), and other statutory remittances; ability to identify and resolve variances between payroll system outputs and remittance records across multiple provincial jurisdictions.
• Reconcile payroll data against third-party agency accounts (CRA, Revenu Québec, WCB, CNESST) to ensure remittance accuracy, support audit readiness, and maintain compliance with federal and provincial regulatory requirements.
• Lead all year-end processes including preparation, reconciliation, and filing of T4s and RL-1s, and coordinate annual statutory filings including WCB returns, CNESST, NWT Payroll Tax Annual Return, and provincial EHT true-ups across all applicable jurisdictions.
• Support CRA Trust Audit requests, coordinating documentation and responses as required.
• Collaborate with HR, Finance, Benefits, and M&A integration teams on escalated issues and process improvements.
• Mentor and support Payroll Administrators; provide guidance on daily tasks, audit procedures, and Workday navigation.
• Contribute to the creation and maintenance of payroll job aids, SOPs, and process documentation.

JOB SPECIFICATIONS

• 5+ years of Canadian payroll experience with demonstrated ownership of full-cycle payroll processing; PCP Certification required, PCP Certification is preferred actively in progress.
• Strong working knowledge of Workday payroll, EIB processes, and reporting; experience with ADP SmartCompliance is considered a strong asset.
• Expert-level proficiency in Microsoft Excel (pivot tables, VLOOKUP/XLOOKUP, reconciliation templates).
• In-depth knowledge of federal and multi-provincial payroll legislation including ESA, CRA remittance requirements, year-end filing (T4/RL-1), and WCB/EHT obligations.
• Proven experience managing year-end payroll processes, tax filings, and statutory remittances independently.
• Experience with mergers and acquisitions payroll integration is a strong asset.
• Excellent analytical and reconciliation skills; able to identify and resolve discrepancies in high-volume payroll environments.
• Proven ability to manage and reconcile complex payroll data across multiple stakeholders, including internal finance teams and third-party agencies such as CRA, Revenu Québec, WCB, and provincial EHT authorities; comfortable investigating discrepancies, resolving variances, and maintaining audit-ready records in a high-volume, multi-jurisdictional environment.
• Strong leadership and coaching abilities; able to support and guide junior team members.
• Exceptional organizational skills with the ability to manage multiple pay groups and competing deadlines simultaneously.
• Effective communicator with HR, Finance, and external vendors; able to escalate issues appropriately and drive resolution.
• Bilingual (French/English) considered a strong asset.

JOIN OUR TEAM

Do you believe in the power of innovation, collaboration, and transformation? Do you thrive in a supportive and client focused work environment? Are you looking for an opportunity to help build and drive change in a rapidly growing and evolving organization? When you join HUB International, you will be part of a community of learners and doers focused on our Core Values: entrepreneurship, teamwork, integrity, accountability, and service.

The expected salary range for this position is $75,000 to $80,000 and will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope and level. HUB International is proud to offer comprehensive benefit and total compensation packages which include extended health benefits, disability insurance, RRSP matching, paid-time-off benefits, and eligible bonuses, and commissions for some positions.

AI and Automation Notice

HUB International uses limited AI and automation tools within our recruitment systems to enhance efficiency in the hiring process and in the candidate experience. These tools do not independently make hiring decisions or screen out candidates — all decisions are made through human review.