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Administrator and Showroom Sales Support

$20 - $25 per hour
Full-time

Safe Home Fireplace inc

Job Responsibility:

Customer Service & Scheduling Coordinator

Safe Home Fireplace Inc. - Southwestern Ontario

Safe Home Fireplace is a family-run business specializing in high-quality fireplace installations and outstanding customer service. We take pride in our craftsmanship and ensure every customer receives the best possible experience.

We're looking for a customer-focused, detail-oriented individual with an outgoing personality to support our service and sales efforts . The ideal candidate is a self-motivated learner who enjoys working with customers and takes initiative to excel in their role.

Candidate will be based in Strathroy, but will need to work in Sarnia for a day or two per week.

Key Responsibilities:

  • Scheduling service and in-home consultation appointments efficiently
  • Assisting customers in the showroom—helping them explore fireplace options and guiding them toward an in-home consultation
  • Handling billing and administrative tasks to support service and sales operations
  • Providing excellent customer service —engaging with both homeowners and professional builders with confidence and professionalism
  • Maintaining the showroom —ensuring a clean and welcoming space for customers

What We're Looking For:

  • Strong communication and phone skills
  • Ability to connect with customers and guide them toward in-home consultations
  • Familiarity with local geography for efficient scheduling
  • A positive, customer-first attitude
  • Ability to work independently and as part of a close-knit team
  • Computer proficiency (Google Calendar and QuickBooks experience is an asset)
  • Reliable transportation for commuting
  • Fluent in oral and written English

Job Details:

  • Hours: Monday-Friday, 9 AM-5 PM; Saturday, 9 AM-3 PM
  • Compensation: $20.00-$25.00 per hour (based on experience)
  • Additional Pay: Bonus & overtime opportunities
  • Perks: Competitive pay, a team-oriented work environment, and the opportunity to learn about the hearth industry

Apply Today!

If this sounds like the right fit for you, we'd love to hear from you. Please submit your resume and cover letter for consideration.

Job Type: Full-time Work Location: In-person

Job Type: Full-time

Pay: $20.00-$25.00 per hour

Benefits:

  • On-site parking

Flexible language requirement:

  • French not required

Schedule:

  • 8 hour shift
  • Monday to Friday
  • Weekends as needed

Work Location: In person

Expected start date: 2025-05-19

Vacancy posted 6 hours ago
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