Visitador de Recuperación de Cartera
$10k per yearRecremex
Puesto: Visitador de Recuperación de Cartera
Área: Cobranza / Recuperación de Cartera
Sueldo: $10000 mensuales netos + bonos por productividad
Horario: Lunes a viernes de 7:50 a.m. a 5:00 p.m.
Tipo de puesto: Campo / Trabajo en ruta
OBJETIVO DEL PUESTO
Realizar visitas domiciliarias a clientes con cuentas pendientes, con el objetivo de gestionar y recuperar cartera vencida mediante una atención profesional, negociación y seguimiento de compromisos de pago, contribuyendo al cumplimiento de las metas de recuperación establecidas por RECREMEX.
PRINCIPALES FUNCIONES
- Realizar visitas domiciliarias a clientes con cartera vencida.
- Localizar y contactar a los titulares de las cuentas asignadas.
- Informar al cliente sobre su situación y alternativas disponibles para regularizar su cuenta.
- Negociar acuerdos y compromisos de pago de acuerdo con las políticas establecidas.
- Dar seguimiento a los compromisos adquiridos por los clientes.
- Registrar correctamente las gestiones y resultados de cada visita.
- Mantener actualizada la información obtenida durante las visitas.
- Realizar rutas de trabajo de manera organizada y eficiente.
- Cumplir diariamente con las visitas y objetivos asignados.
- Reportar incidencias, cambios de domicilio, números telefónicos y cualquier información relevante para la recuperación de cartera.
- Mantener una comunicación constante con el supervisor sobre avances, resultados e incidencias.
- Cumplir con las políticas y procedimientos establecidos por la empresa.
- Mantener una actitud profesional y respetuosa durante las negociaciones con los clientes.
REQUISITOS
- Escolaridad mínima: secundaria terminada.
- Experiencia en cobranza, recuperación de cartera, ventas o trabajo en campo, preferentemente.
- Facilidad de palabra y capacidad de negociación.
- Conocimiento de la ciudad y facilidad para desplazarse.
- Manejo básico de teléfono celular y aplicaciones.
- Organización y responsabilidad para trabajar mediante rutas.
- Orientación a resultados.
- Tolerancia a la presión.
- Actitud de servicio y trato respetuoso con el cliente.
- Disponibilidad para realizar trabajo 100% en campo.
COMPETENCIAS
- Negociación.
- Comunicación efectiva.
- Persuasión.
- Organización.
- Orientación a resultados.
- Resolución de problemas.
- Trabajo bajo objetivos.
- Responsabilidad y disciplina.
- Manejo de situaciones difíciles.
- Servicio al cliente.
RESPONSABILIDADES
El Visitador será responsable de cumplir con las rutas y visitas asignadas, realizar una gestión efectiva de recuperación, registrar correctamente sus actividades y alcanzar los objetivos de recuperación establecidos por el área.
Asimismo, deberá mantener una conducta profesional durante las visitas, respetando en todo momento las políticas de la empresa y los lineamientos establecidos para la gestión de cobranza.
OFRECEMOS
- Sueldo de $9,500 mensuales.
- Bonos adicionales por productividad.
- Pago quincenal.
- Prestaciones de ley.
- Capacitación.
- Trabajo dinámico en campo.
- Oportunidad de crecimiento dentro de la empresa.
Buscamos una persona responsable, organizada, con facilidad de palabra y habilidad para negociar, que tenga iniciativa y orientación a resultados. Debe sentirse cómoda trabajando en campo, realizando visitas domiciliarias y enfrentando diferentes tipos de situaciones con clientes, manteniendo siempre una actitud profesional y respetuosa.
#J-18808-LjbffrVacancy posted 3 days ago
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