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National Account Manager

$50k - $60k per year
Full-time

Falco Logistics Inc.

Job Responsibility: Position Overview: We are seeking a driven and dynamic National Account Manager to join our growing team. This role is perfect for a motivated professional with a strong foundation in account management. The ideal candidate will have experience building and maintaining relationships, generating new business, and managing accounts on a national scale. As a National Account Manager, you will be responsible for developing new client relationships, managing new accounts, and providing top-tier service to ensure customer satisfaction. You will work closely with internal teams and carriers to ensure seamless transportation logistics and execute strategic business development initiatives. Key Responsibilities:
  • New Business Development : Proactively identify and acquire new clients by leveraging industry knowledge, cold calling, and creative sales strategies.
  • Account Management : Manage and grow accounts by providing outstanding service and identifying opportunities for upselling and cross-selling.
  • Market Research : Stay up-to-date with market trends and competitor activities to adjust strategies and provide the best possible service offerings to clients.
  • Negotiation & Pricing : Negotiate rates and service terms with clients and carriers to maximize profitability while ensuring customer satisfaction.
  • Customer Support : Address client concerns and inquiries promptly, ensuring high levels of customer retention and satisfaction.
  • Reporting & Analytics : Track performance metrics, analyze business trends, and report regularly to leadership on sales activities and account growth.
Qualifications:
  • Experience : 1-3 years of experience in freight brokerage or logistics sales, with a proven track record of success in business development and account management.
  • Industry Knowledge : Familiarity with the transportation and logistics industry, including freight rates, shipping solutions, and market trends.
  • Communication Skills : Excellent verbal and written communication skills with the ability to build rapport and negotiate effectively.
  • Self-Starter : Highly motivated, goal-oriented, and able to work independently while managing multiple accounts and responsibilities.
  • Tech-Savvy : Proficiency with logistics software, CRM systems (salesforce, HubSpot, ZoomInfo, etc.), and MS Office Suite.
Preferred Qualifications:
  • Experience in national account management, sales or business development.
  • Knowledge of various transportation modes (FTL, LTL, intermodal, etc.).
  • Strong negotiation skills and a results-driven approach.
Benefits:
  • Competitive base salary + commissions.
  • Commission structure with significant earning potential.
  • Health, dental, and life insurance.
  • Paid time off.
  • Career growth opportunities within a fast-growing company.
About Falco Logistics Inc.:

Falco Logistics is a fast-growing logistics and supply chain company based in Toronto, focused on delivering smart, reliable, and efficient shipping solutions across North America. From warehousing and fulfillment to final-mile delivery, we help our partners move goods with speed and precision.Our mission is simple: to make logistics seamless. Whether you're a small business or a large enterprise, we combine cutting-edge technology with personalized service to ensure your products arrive on time—every time.At Falco, we pride ourselves on being agile, responsive, and customer-obsessed. But it's our people who really set us apart. We're a team of problem-solvers, innovators, and doers who thrive on challenges and hustle with heart.Core Services:Freight and transport coordinationWarehousing and inventory managementE-commerce fulfillmentLast-mile deliveryCustom logistics solutions

Vacancy posted 2 days ago
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