National Account Manager
$50k - $60k per yearFull-time
Falco Logistics Inc.
Job Responsibility:
Position Overview: We are seeking a driven and dynamic National Account Manager to join our growing team. This role is perfect for a motivated professional with a strong foundation in account management. The ideal candidate will have experience building and maintaining relationships, generating new business, and managing accounts on a national scale.
As a National Account Manager, you will be responsible for developing new client relationships, managing new accounts, and providing top-tier service to ensure customer satisfaction. You will work closely with internal teams and carriers to ensure seamless transportation logistics and execute strategic business development initiatives. Key Responsibilities: - New Business Development : Proactively identify and acquire new clients by leveraging industry knowledge, cold calling, and creative sales strategies.
- Account Management : Manage and grow accounts by providing outstanding service and identifying opportunities for upselling and cross-selling.
- Market Research : Stay up-to-date with market trends and competitor activities to adjust strategies and provide the best possible service offerings to clients.
- Negotiation & Pricing : Negotiate rates and service terms with clients and carriers to maximize profitability while ensuring customer satisfaction.
- Customer Support : Address client concerns and inquiries promptly, ensuring high levels of customer retention and satisfaction.
- Reporting & Analytics : Track performance metrics, analyze business trends, and report regularly to leadership on sales activities and account growth.
Qualifications: - Experience : 1-3 years of experience in freight brokerage or logistics sales, with a proven track record of success in business development and account management.
- Industry Knowledge : Familiarity with the transportation and logistics industry, including freight rates, shipping solutions, and market trends.
- Communication Skills : Excellent verbal and written communication skills with the ability to build rapport and negotiate effectively.
- Self-Starter : Highly motivated, goal-oriented, and able to work independently while managing multiple accounts and responsibilities.
- Tech-Savvy : Proficiency with logistics software, CRM systems (salesforce, HubSpot, ZoomInfo, etc.), and MS Office Suite.
Preferred Qualifications: - Experience in national account management, sales or business development.
- Knowledge of various transportation modes (FTL, LTL, intermodal, etc.).
- Strong negotiation skills and a results-driven approach.
Benefits: - Competitive base salary + commissions.
- Commission structure with significant earning potential.
- Health, dental, and life insurance.
- Paid time off.
- Career growth opportunities within a fast-growing company.
About Falco Logistics Inc.:
Falco Logistics is a fast-growing logistics and supply chain company based in Toronto, focused on delivering smart, reliable, and efficient shipping solutions across North America. From warehousing and fulfillment to final-mile delivery, we help our partners move goods with speed and precision.Our mission is simple: to make logistics seamless. Whether you're a small business or a large enterprise, we combine cutting-edge technology with personalized service to ensure your products arrive on timeevery time.At Falco, we pride ourselves on being agile, responsive, and customer-obsessed. But it's our people who really set us apart. We're a team of problem-solvers, innovators, and doers who thrive on challenges and hustle with heart.Core Services:Freight and transport coordinationWarehousing and inventory managementE-commerce fulfillmentLast-mile deliveryCustom logistics solutions
Vacancy posted 2 days ago
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