Specialist/HR Business Partner, Employee & Labour Relations - 12-month contract

WHO WE ARE
Opened in 1914 and welcoming over 1.3 million visitors annually, the Royal Ontario Museum (ROM) is Canada's most-visited museum, ranking among the top 10 cultural institutions in North America. At ROM, we are dedicated to building and sharing global collections, sharing knowledge, inspiring learning, and fostering community engagement. As a globally recognized field research institute, ROM houses an impressive collection of over 18 million artworks, cultural objects, and natural history specimens, showcased in over 40 galleries and exhibition spaces. We are committed to creating a space where art, culture, and nature intersect, connecting people and communities to the past, present and shared future.

As we continue to work toward our goals to transform and evolve as one of the world’s foremost 21st-century museums, we seek passionate and dynamic team members who embody our mission and values.

WHO WE NEED
Are you an experienced Human Resources professional who thrives on solving complex workplace challenges, building trusted relationships, and helping leaders create positive, high-performing teams? ROM is seeking a collaborative and solutions-oriented Specialist/HR Business Partner, Employee & Labour Relationsto join our Human Resources team.

Reporting to the AVP, Human Resources, you will serve as a trusted advisor to leaders and employees across the Museum, providing expert guidance on employee and labour relations matters in a unionized environment. From navigating complex workplace issues and interpreting employment legislation and collective agreements to supporting organizational initiatives that strengthen workplace culture, you'll play an important role in helping ROM foster an engaged, respectful, and inclusive workplace.

This opportunity is ideal for an HR professional who combines sound judgment with empathy, enjoys partnering with leaders to solve challenging people matters, and is passionate about balancing business objectives with exceptional employee experiences. If you're energized by meaningful work, continuous learning, and making a lasting impact in one of Canada's leading cultural institutions, we'd love to hear from you.

HOW YOU WILL MAKE AN IMPACT

• Serve as a trusted advisor to leaders and employees, providing expert guidance on employee and labour relations matters while promoting fair, consistent, and legally compliant workplace practices.
• Partner with leaders to proactively resolve complex workplace issues, manage cases effectively, and foster a respectful, inclusive, and high-performing work environment.
• Interpret employment legislation, collective agreements, and organizational policies to support informed decision-making and mitigate organizational risk.
• Support labour relations activities by coordinating Labour Management meetings, assisting with collective bargaining processes, and maintaining accurate documentation and records.
• Strengthen organizational capability by developing and delivering training, resources, and tools that enhance leadership effectiveness and support positive employee experiences.
• Improve HR operations by maintaining Employee & Labour Relations processes, systems, and reporting, ensuring accurate documentation and meaningful data that supports informed decision-making.
• Coordinate key Human Resources initiatives, including attendance management, alternative work arrangements, learning and development programs, and the Job Review Committee process.
• Contribute to a collaborative Human Resources team by identifying opportunities for continuous improvement, supporting departmental priorities, and helping advance ROM's people strategy.

WHAT YOU BRING

• Post-secondary education in Human Resources, Business Administration, or a related field, or an equivalent combination of education and experience.
• CHRP designation or actively working toward completion is preferred.
• 3–5 years of progressive Human Resources experience, with a strong focus on employee and labour relations in a unionized environment.
• Solid knowledge of employment legislation, human rights legislation, and collective agreement interpretation.
• Demonstrated ability to manage complex employee relations matters with professionalism, sound judgment, and discretion.
• Strong relationship-building and coaching skills, with the ability to influence and support leaders at all organizational levels.
• Excellent organizational and project coordination skills, with the ability to manage multiple priorities and meet competing deadlines in a fast-paced environment.
• Exceptional written and verbal communication skills, including experience preparing reports, documentation, presentations, and meeting materials.
• Strong analytical and technical skills, including proficiency with Microsoft Office and experience working with Human Resources Information Systems (HRIS), preferably Dayforce or a similar platform.
• A collaborative, solutions-oriented mindset with a commitment to continuous improvement, confidentiality, and the delivery of exceptional client service.
• French language proficiency is considered an asset.

WHAT WE OFFER

• Comprehensive benefits coverage : For permanent and full-time contract positions (conditions apply), enjoy paid benefits for individuals and families, a health spending account, and an Employee Assistance Program.
• Worry-free retirement savings: With our optional pension plan, you benefit from an employer-matched Defined Benefit contribution plan, which provides predictable lifetime retirement income, survivor benefits, and early retirement options without the stress of investment decisions.
• Perks: Free ROM membership for permanent full-time and part-time staff, plus discounts to over 200 attractions through Attractions Ontario.
• And more!

SALARY & TERMS OF EMPLOYMENT

• START DATE: August 2026
• OPEN DATE: July 10, 2026
• CLOSE DATE: July 24, 2026
• STATUS: Full-time Contract
• EMPLOYEE GROUP: Non-Union
• EXPECTED COMPENSATION: $78,903 - $92,827
• SCHEDULE: 35 hours weekly
• PROBATIONARY PERIOD: Six (6) months
• LOCATION (onsite): Toronto, ON

WHAT TO EXPECT IN OUR INTERVIEW PROCESS

1. Initial conversation: A 30-minute virtual conversation** with a Recruiter to discuss your interest in the role and ROM and how you can make an impact.
2. First interview: A 1-hour in-person or virtual interview with the Hiring Manager and a member of the HR team. This in-depth interview will focus on your skills and how they align with the team's and ROM's needs.
3. Second interview: A 1-hour in-person meeting with the Hiring Manager and relevant team members. You may be asked to present a pre-assigned case study and discuss scenarios relevant to your role. Depending on the position, you might also be given a tour of ROM and receive a preview of your responsibilities and interactions.
4. Third Interview: a final interview with key stakeholders.

The above-listed process may change or vary based on the nature and scope of the position.

**All virtual conversations and interviews will be conducted via Microsoft Teams and may be recorded.**

WHY PEOPLE CHOOSE ROM

• Cultural engagement: Daily interactions with Toronto's diverse culture and international visitors offer insights into social and cultural trends. We champion inclusive community programs and connections through diverse experiences.
• Continuous learning: At ROM, expertise and continuous skill development are paramount. Our culture of curiosity and open-mindedness fosters growth beyond traditional career paths.
• Passion & fulfillment: Our work in preserving and curating cultural narratives brings deep satisfaction. We are passionate about the arts, global history, cultural diversity, and leveraging digital technologies to enhance accessibility.
• Team & culture: ROM promotes a positive workplace with collaborative, supportive teams that encourage creativity and innovation. We value new ideas and collective problem-solving.
• Academic collaboration: We are committed to education, partnering with universities and providing student resources, underscoring our dedication to research and accessibility.

If you’re excited about this role, even if your experience differs from the specific requirements, we encourage you to apply. We’re keen to meet candidates who can contribute their talents to our goals, and will consider an equivalent combination of knowledge, skills, education, and experience.

COMMITMENT TO DIVERSITY, EQUITY, INCLUSION, & ACCESSIBILITY
At ROM, we embrace diversity in our exhibits, communities, and teams. We encourage applications from racialized persons, Indigenous Peoples, persons with disabilities, 2SLGBTQI+ individuals, and those who can further diversify our ideas. We are committed to equitable employment opportunities and a workplace free from discrimination and harassment.

We welcome and accommodate candidates with disabilities throughout the selection process. Please contact us at View email address on royalontariomuseum.applytojob.com for assistance.

ADDITIONAL INFORMATION

• ROM does not require “Canadian experience.” International applicants with equivalent experience are encouraged to apply.
• ROM uses technology-assisted tools (including JazzHR TalentFit) to support the review and screening of applications. All hiring decisions are made by human reviewers.
• This posting is for an existing vacancy.

Only candidates selected for an interview will be contacted. Please note that all candidates receiving a verbal job offer will be subject to a background check. This includes a criminal background check and verification of professional references, and, other checks depending on the role.

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