Revenue Operations Manager

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Revenue Operations Manager based in Canada.

This role is an opportunity to become a key operational force behind a growing B2B SaaS revenue organization.
You will turn revenue strategy into scalable processes, reliable data, and an operating cadence that keeps teams aligned.
The position spans forecasting, pipeline management, deal operations, commercial processes, reporting, and go-to-market planning.
You will work closely with Sales, Marketing, Customer Success, Finance, and Legal to connect every stage of the revenue lifecycle.
Your insights will help leadership identify risks early, improve forecasting accuracy, and make better commercial decisions.
You will also have the opportunity to build systems, playbooks, and processes rather than simply maintaining an inherited RevOps infrastructure.
This is a high-visibility role suited to an autonomous operator who enjoys combining analytical rigor, commercial judgment, and cross-functional ownership.

• Own the operating cadence for forecasting, pipeline hygiene, deal inspection, coverage, and conversion, proactively identifying risks, gaps, and opportunities before they impact revenue performance.
• Build and maintain executive dashboards and key performance indicators (KPIs), including weekly operating metrics, quarterly business reviews (QBRs), and go-to-market reporting for executive and Board-level meetings.
• Translate the revenue plan into an actionable operating model covering capacity and headcount planning, territories, quotas, pipeline requirements, compensation design, and productivity analysis.
• Act as the go-to-market coordinator for Master Service Agreements (MSAs), Data Processing Agreements (DPAs), Non-Disclosure Agreements (NDAs), amendments, procurement processes, and customer redlines.
• Coordinate with legal counsel and internal stakeholders throughout contracting workflows, maintaining playbooks and processes that help move deals efficiently while serving as the process owner rather than providing legal advice.
• Support commercial deal structuring, including pricing, discount approvals, order forms, and non-standard commercial terms, and drive opportunities through the commercial process to signature.
• Partner with Marketing and other stakeholders on Salesforce, HubSpot, Clari, and the broader go-to-market technology stack.
• Maintain high standards of data integrity and establish reliable sources of truth for pipeline, bookings, Annual Recurring Revenue (ARR), and customer data.
• Connect Sales with Marketing, Customer Success, Finance, Product, and Legal to ensure effective coordination across the revenue lifecycle.
• Expand operational ownership over time to include pipeline attribution, renewals and expansion, commissions, customer handoffs, and other revenue processes.
• Continuously improve processes, systems, reporting, and operating practices to increase revenue visibility, efficiency, and scalability.

Requirements

• 5+ years of experience in Revenue Operations, Sales Operations, or Deal Desk within a B2B Software-as-a-Service (SaaS) organization.
• Experience supporting security, cybersecurity, enterprise technology, or other technically complex B2B sales environments is strongly preferred.
• Proven ability to own forecasting and pipeline processes end-to-end, with strong analytical discipline and the ability to identify commercial risks before they appear in reported results.
• Hands-on experience structuring commercial deals and managing Deal Desk processes, including pricing, discounting, order forms, and non-standard terms.
• Strong understanding of legal and contracting workflows, including MSAs, DPAs, NDAs, customer redlines, and procurement processes, with the ability to coordinate counsel and stakeholders effectively.
• Strong working knowledge of Salesforce or HubSpot, Clari , and broader go-to-market technology platforms.
• Data-driven mindset with a strong focus on data integrity, reporting accuracy, process consistency, and operational scalability.
• Experience developing executive-facing dashboards and reporting and translating revenue strategies into operating models covering capacity, territories, quotas, compensation, and productivity.
• Strong project management, communication, stakeholder management, and problem-solving skills.
• Ability to operate independently, take ownership of processes, and balance strategic priorities with detailed operational execution.
• Comfortable collaborating asynchronously with distributed teams and working effectively in a fast-paced, early-stage environment.

Benefits

• High-visibility role with exposure across Sales, Marketing, Customer Success, Finance, and Legal.
• Direct involvement in executive and Board-level reporting and revenue planning.
• Opportunity to build the Revenue Operations function, systems, playbooks, and processes from an early stage.
• Significant influence over forecasting, planning, commercial operations, and the way the revenue organization executes.
• Direct collaboration with senior sales leadership and the opportunity to shape how the business plans, forecasts, and closes deals.
• Exposure to modern go-to-market technologies, including Salesforce, HubSpot, Clari, and related revenue systems.
• Opportunity to work across the full revenue lifecycle, from pipeline generation through renewals and expansion.
• Competitive compensation and equity participation.
• High degree of autonomy, ownership, and professional growth in a fast-moving technology environment.
• Opportunity to contribute to the development of scalable processes within a growing cybersecurity-focused SaaS business.