Media Operations Associate - Evenings & Weekends

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Media Operations Associate - Evenings & Weekends based in Canada. This role supports the reliable delivery and quality of sports media content across digital platforms. You’ll help ensure scores, statistics, odds, news, and other time-sensitive information are accurate and available to users. The position combines media operations, quality assurance, customer support, and real-time issue monitoring. You’ll work closely with internal teams and respond quickly when operational or product issues arise. Your attention to detail will directly contribute to a consistent and dependable user experience. The role suits someone who follows sports closely, is comfortable with technology, and enjoys a fast-paced environment. Because coverage is continuous, the position requires flexibility to work evenings, weekends, and holidays. Accountabilities - Monitor and maintain the accuracy and timely delivery of scores, statistics, odds, news, and other sports information across leagues, tournaments, and platforms. - Monitor application alerts and functionality, identifying issues that could affect content quality or the user experience. - Recognize, investigate, and escalate urgent operational or product issues to the appropriate teams. - Support users by responding to feedback, questions, and difficulties related to digital products and services. - Perform quality assurance for new sports leagues, features, and functionality before and during deployment. - Complete operational data-entry activities, including updating sports television listings, MMA results, and other relevant information. - Follow established processes and quality standards while contributing to additional operational activities as required.

Requirements - Post-secondary education completed or close to completion. - Previous customer service experience, with the ability to communicate clearly and professionally. - Extensive knowledge of sports, particularly the four major professional sports leagues. - Strong attention to detail and the ability to identify discrepancies in fast-moving, time-sensitive information. - Comfortable using computers and multiple digital tools and applications. - Regular experience using both iPhone and Android devices. - Ability to work effectively in a fast-paced operational environment and respond appropriately to urgent issues. - Availability to work evenings, weekends, and holidays. Benefits - Competitive annual salary of $45,000–$50,000 CAD . - Comprehensive benefits package. - Flexible, remote work environment. - Fun and relaxed team culture. - Education and conference reimbursement opportunities. - Additional employee support and rewards designed to support physical, financial, and emotional well-being. - Opportunities to develop experience across digital media, sports content, technology, and media operations.