Manager RO Business Operations

Job Responsibility: As a Manager RO Business Operations you would be responsible for:

§ Provides direction on Board Member and Owner communications and meetings. Creates direction and reviews material prepared, action items, financial reports and capital projects for quality, consistency, and compliance to standards and statute. Reviews all election results for accuracy. Assists in drafting/proofing all meeting minutes and action items.

§ Provides orientation training to new Board Members.

§ Ensures compliance with governing documents and provincial/state statues.

§ Directs and assists with coordination of special projects to include renovations, remodels and property enhancements with the support of the Resort Operations Team, Facilities and Development and Purchasing.

§ Leads regular cross process updates, including General Manager and Site Team, Facilities and Development, Project Coordinator, Purchasing and Finance Teams to ensure alignment and success of all large projects.

§ Works with the Resort Operations Team, Accounting and third party asset review company to develop a long range asset management and funding plan that is updated.

§ Assists in forecasting and budget development to ensure financial accountability and profitability. Assists Resort Operations with contract/lease agreements.

§ Works with Accounting and Financial Services on bad debt and delinquency in accordance with the IRAA (Interval Recovery Assignment Agreement) to maximize the resorts financial health.

§ Monitors financial spending/tracking; Conducts monthly reviews of financial statements and variances.

§ Reviews weekly departure surveys of resorts and works with team to improve vacation experience.

§ Assists with analysis of financial statements on a monthly, quarterly and annual basis.

§ Completes and assists with variance reports for the property.

§ Represents Embarc and Hilton Grand Vacations in a professional manner at all times.

§ Consistently practices and maintains the highest standards of professionalism when interacting with fellow team members, management, owners, members and prospects.

§ Completes all required Company trainings and compliance courses as assigned.

§ Adheres to Company standards and maintains compliance with all policies and procedures.

§ Performs other duties as assigned.

Compensation:

Salary range: $100,000.00 - $115,000.00 per year. This role is also eligible for annual performance bonuses.

Why do Team Members Like Working for us?

• Our Mission and Values
• A people-first culture
• Internal growth opportunities
• Being part of an industry leader in the hospitality field
• Benefits include extended health & dental and vision coverage
• Short term and long term disability benefits
• Employee Assistance Program that supports your physical and mental well-being
• Wellness allowance
• Group RRSP
• Recognition Program and Rewards
• Team Member and Family Travel Program providing reduced hotel room rates!

Qualifications To fulfill this role successfully, you must possess the following minimum qualifications and experience:

§ Bachelor's degree or equivalent experience in related field.

§ A minimum three (3) years of supervisory experience.

§ Community Association Management License, if required. § Driver's License (non-commercial). When you join Hilton Grand Vacations, you join a group of Team Members dedicated to helping Owners and Guests around the world make every vacation they take a memorable one. Hilton Grand Vacations is a leading vacation ownership company bringing our Guests vacation dreams to life. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.