Warehouse Support Logistics Coordinator

Job Responsibility:

You are recognized for your thoroughness and your ability to see assignments through to completion.

You are passionate about logistics and distribution.

You're curious and want to learn about other areas of the supply chain.

This position is for you.

Join our winning team and apply our values of Innovation , Quality , Customer Focus , Communication , Respect , Thoroughness , Positive Attitude and Fun at Work !

WE OFFER:

• Stable, full-time employment.
• 40-hour work week, Monday to Friday, 8:00 a.m. to 5:00 p.m;
• Hybrid work: up to two remotely workdays per week after probation period.
• A company with 15 3PL warehouses and two production sites.
• A well-established company with an excellent reputation.
• Family culture: feel like a member of our family.
• A Modern, collaborative work environment.
• A growing company.
• A complete group insurance program including telemedicine.
• Corporate events.
• A pension program with employer contribution..
• A wellness program.
• Free on-site parking.
• Outdoor terrace for summer lunches.
• And more.

JOB SUMMARY

Reporting to the Logistics Director, the Warehouse Support Logistics Coordinator is primarily responsible for the remote management of 3PL warehouse operations in Canada and the United States. He/she will be the first point of contact for warehouses in managing their day-to-day operations, and in resolving logistical and other problems.

KEY RESPONSIBILITIES

Responsible for transactions with external warehouses (3PL)

• Transactional process monitoring: Responsible for the daily supervision of external warehouse transactions and inventory management, ensuring that all required processes are completed on time.
• Order Prioritization: Communication with the different warehouses under his/her responsibility to prioritize daily outbound orders, according to the deadlines set by customers (including tracking and scheduling shipments in the customers' TMS).
• Movement coordination: Coordination and planning of product movement, including storage and shipping.
• Management of BOLs and ASNs for different customers when required.
• ERP documentation: Document various orders and transactions in the ERP system (Epicor).
• Performance monitoring: Monitor productivity and performance of each warehouse (KPI).
• Support and training: Train and support warehouses on our internal systems (Epicor ERP, SOP, etc.) and on FEDEX invoice management.

Penalty management

• Shipment verification: Ensure the accuracy and completeness of each shipment (inbound and outbound).
• Customer needs analysis: Understand the requirements of each of our customers to meet their requirements.
• Order investigation: Analyze each problematic order and carry out investigations to find the source of error.
• Documentation and updating: Document all relevant information according to internal procedures and keep them up to date.
• Ticket management: Manage ticket files on the various supplier platforms (from creation to closure).
• Penalty tracking: Ensure proper tracking of penalties (including dispute mechanism).

Supply chain team Support

• Logistics: Assist the logistics team with ground transportation, customs, shipping, inter-warehouse transfers and ocean freight.
• Purchasing: assist the purchasing team with purchase orders, purchasing analyses, inventories, etc.

REQUIREMENTS, QUALITIES AND SKILLS REQUIRED

• Education: Bachelor's degree in Logistics Operations Management (GOL) or DEC in Transportation Logistics or related field. Any combination of relevant education or experience will be considered.
• Experience: at least two years' experience in warehouse coordination or transportation logistics;
• Knowledge of penalty management;
• Experience with major clients in the retail sector (asset).
• Spoken and written languages: French and advanced English;
• Knowledge of the Office suite, especially Excel and Outlook;
• Thoroughness;
• Perseverance;
• Ability to manage several tasks simultaneously / organizational skills;
• Communication skills;
• Ability to learn and adapt;
• Analytical skills to effectively identify sources of problems;
• Autonomy and teamwork.

About Metaltech-Omega

We are a privately held Canadian company that oversees 2 distinct brands, but united by the same components: steel products and the design of new superior products.

At Metaltech we develop, manufacture and sell a wide range of products such as scaffolding, construction site fencing and telescopic ladders. You will find us in hardware stores, the industrial network and rental centers.

At Omega II, we manufacture fences with a unique product on the market, welded mesh fences. We are also the pioneer of ornamental welded wire fencing systems and the pioneer of custom projects in North America.

The masculine gender is used without discrimination and only for the purpose of simplifying the text.

Only selected applicants will be contacted.

Job Types: Full-time, Permanent

Benefits:

• Casual dress
• Company events
• Company pension
• Dental care
• Disability insurance
• Extended health care
• Life insurance
• On-site parking
• Paid time off
• Wellness program

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Language:

• French (required)
• English (required)

Work Location: Hybrid remote in Laval, QC H7L 3N6