information technology (IT) service delivery manager
$175k per yearFull-time
TechVest Global Solutions Inc.
Overview
Languages
English
Education
- Master's degree
- or equivalent experience
Experience
2 years to less than 3 years
On site
Work must be completed at the physical location. There is no option to work remotely.
Work setting
- Urban area
- Information technology (IT) consulting
- Information technology (IT) infrastructure
- Software company
- Consulting firm
- Service
Budgetary responsibility
- $1,500,001 - $4,000,000
Responsibilities
Tasks
- Assign IT projects to systems analysts, programmers and other computer technicians
- Coordinate IT projects, including the design and deployment of new IT systems and services
- Plan and control budget and expenditures
- Plan and organize daily operations
- Supervise computer analysts, engineers, programmers, technicians and other personnel
- Train staff
- Establish and implement policies and procedures for information systems
- Authorize the development of specifications for products or services
- Meet with clients to discuss system requirements, specifications, costs and timelines
- Consult with clients after sale to provide ongoing support
- Project management
Credentials
Certificates, licences, memberships, and courses
- Project Management Professional (PMP)
Experience and specialization
Computer and technology knowledge
- Information Technology Infrastructure Library (ITIL)
- Oracle
Area of work experience
- Design
- Software development
- Project implementation
- Information technology (IT) service delivery
- Management
Specialization or experience
- Specialized environmental skills and knowledge
Area of specialization
- Process improvement
- System integration
- Business process management
- Information systems
Additional information
Transportation/travel information
- Valid driver's licence
- Willing to travel
Work conditions and physical capabilities
- Fast-paced environment
- Work under pressure
- Tight deadlines
- Attention to detail
- Large workload
Personal suitability
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Initiative
- Judgement
- Organized
- Reliability
- Team player
- Values and ethics
- Proactive
Benefits
Health benefits
- Dental plan
- Health care plan
- Vision care benefits
Financial benefits
- Bonus
- Group insurance benefits
- Life insurance
- Pension plan
- Registered Retirement Savings Plan (RRSP)
Long term benefits
- Long-term care insurance
- Tax-Free Savings Account (TFSA)
Other benefits
- Team building opportunities
Vacancy posted 3 days ago
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