logistics, operations manager | peel.

Senior Operations Manager – Hands-On Global Supply Chain & Ocean Logistics

Brampton, ON (Hybrid — 1-day WFH / 4 days In-Office) Full-Time, Permanent

$120,000 – $135,000+ / year + Annual Performance Bonus 100% Employer-Paid Benefits + Half-Day Fridays All Summer + 3 Weeks' Vacation

Quick Role Summary
Are you a hands-on, execution-driven supply chain leader who thrives in the daily tactical details of ocean freight forwarding, reefer cold-chain logistics, and steamship line (SSL) carrier management?

We are partnering directly with an established, premier market leader in temperature-controlled global commodities based in their Peel industrial hub. Operating across major international trade corridors, our client manages a fast-paced, high-volume commercial shipping desk moving 300+ container shipments (TEUs) weekly. We are headhunting a hands-on Senior Operations Manager to sit directly with a team of 15 Logistics Coordinators, drive daily operational execution, and manage complex global ocean corridors.

Advantages
Compensation Package: $120,000 – $135,000+ Base Salary + Annual Performance Bonus.

Work-Life Balance: Hybrid schedule (1 day WFH / 4 days in-office) + Half-Day Fridays every summer.

Vacation: 3 Weeks paid vacation starting Day 1 (firm).

100% Employer-Paid Benefits: Premium health, dental, and vision coverage (zero payroll deductions) after 3 months.

Retirement Match: 4% RRSP matching program after 1 year.

Industry Stability: Recession-proof international food trading & supply chain infrastructure.

Responsibilities
In-The-Weeds Team Leadership: Sit directly on the floor to direct, mentor, and drive daily operational accountability for a fast-paced team of 15 Logistics Coordinators executing 300+ ocean container shipments per week.

Tactical Problem Solving & Workflow Execution: Roll up your sleeves daily to troubleshoot real-time shipping delays, resolve drayage bottlenecks, manage customs documentation holds, and keep container flows moving efficiently.

Foreign-to-Foreign (Crosstrade) Corridors: Oversee complex global ocean freight corridors, managing hands-on documentation (Bills of Lading, Phytosanitary Certificates), compliance, and port-to-port routing for shipments that do not transit through Canadian ports.

Cold-Chain & Reefer Operations: Take full daily accountability for temperature-controlled logistics (ocean reefers) for perishable food commodities, safeguarding cargo integrity and temperature compliance from origin to destination.

Direct Carrier & SSL Negotiations: Lead high-level ocean contract and freight rate negotiations directly with major Steamship Lines (SSLs) like Maersk, MSC, and Hapag-Lloyd to secure space allocations, competitive rates, and active detention/demurrage free-time extensions.

Financial & Claims Governance: Oversee logistics spend, manage global RFQ/tender processes, and decisively resolve high-value marine cargo insurance claims.

Qualifications
Experience: 8–10+ years in hands-on international freight forwarding, maritime logistics, or global supply chain management within a fast-paced environment.

Leadership Style: 5+ years supervising or managing logistics teams with a "lead-from-the-front" mindset—someone who thrives in daily execution rather than high-level consulting.

Volume Capability: Proven experience managing high-volume operations executing 300+ TEUs/containers weekly.

Cold-Chain Expertise: Direct experience handling temperature-controlled (reefer) ocean cargo, food safety standards, and perishable commodities.

SSL & Carrier Management: Proven track record negotiating directly with ocean carriers, managing freight tenders, and actively mitigating demurrage/detention costs at the operational level.

Cross trade & Trade Compliance: Expert knowledge of foreign-to-foreign shipping documentation and customs clearance.

Tech Stack: High proficiency in ERP/TMS systems (SAP TM, S/4HANA), WMS platforms, and advanced Excel.

Education: Bachelor’s degree or Diploma in Supply Chain Management, Logistics, or Business Administration. Professional certifications (CSCP, CCLP, P.Log) are strong assets.

Summary
For a confidential discovery conversation, apply directly or reach out to the lead recruiter:

Sarah Dinis Senior Recruitment Consultant Industrial Management Randstad Canada

Phone: Show phone number Direct Email: View email address on randstad.com LinkedIn: linkedin.com/in/sarah-dinis

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to View email address on randstad.com to ensure their ability to fully participate in the interview process.

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