Auto Claims Advisor North York

Support TD Insurance customers onsite in North York using empathy, active listening, and clear communication after auto accidents. Manage claims accurately from start to resolution.

As an Auto Claims Advisor, you will guide customers through claims while coordinating towing, appraisals, repairs, and rentals. You will maintain detailed documentation, explain coverage, and support fair outcomes. The position suits candidates with auto claims experience or transferable skills and strong interest in claims.

Key Responsibilities:

• Deliver customer-first service through empathy and active listening
• Provide timely claims updates and guidance
• Coordinate towing, appraisals, repairs, and rentals
• Review repair estimates and support settlements
• Maintain accurate claims documentation

Requirements:

• Two-plus years of auto claims adjusting experience preferred
• Ability to manage 100-plus claims accurately
• Strong customer service and communication skills
• Ability to analyze, investigate, and negotiate outcomes
• CIP designation progress or completion is an asset

Bring customer care, claims management, analytical thinking, and communication skills to TD Insurance’s North York Auto Centre.