IT Administrative Coordinator

Job Responsibility: IT ADMINISTRATIVE COORDINATOR Reference #: 2025-65 Strong. Proud. Uplifting. At Ornge, we believe that ordinary people can do extraordinary things. Each day, we connect communities with critical care across Ontario, Canada. In the air and by land, our teams deliver equity in emergency response, uplifting the lives of those in our care. We are excited to onboard individuals who bring energy, enthusiasm, and professionalism to our growing group of difference-makers and life-changers. Discover Ontario, Canada, and an exciting career with Ornge. Position Title IT Administrative Coordinator Department/Section Corporate Services Employment Status Contract Full Time - 8 Months Targeted Salary Range $51,843.75-$61,563.71 Work Mode Hybrid (2 Days Per Week) Existing Vacancy Yes Location 5310 Explorer Drive, Mississauga Hours of Work Monday - Friday, 8:30am - 4:30pm Posting Open Date May 2, 2025 Posting Close Date May 16, 2025

The targeted salary range is supplemented by a competitive total rewards package. The salary offered to the successful candidate will consider a wide array of factors such as the individual's skillset, level of experience applicable to the role and internal equity considerations.

Uplifting Your Career at Ornge

The IT Administrative Coordinator coordinates IT change management, oversees IT assets and access controls for integrity, security, and availability, and manages Business Continuity Plan (BCP) and Disaster Recovery (DR) efforts, ensuring efficient administrative support to IT operations.

Key Accountabilities:

• Manages the IT change management process to ensure changes are approved and implemented in alignment with procedures, resulting in improved system reliability.
• Updates, manages, and facilitates improvements to the change process through policies.
• Liaises with various partners involved in the change process for IT releases, patches, and upgrades when required.
• Collaborates with the immediate manager to ensure users understand and follow change management procedures, and coordinates approvals, schedules, and communications related to IT changes within the organization.
• Oversees IT assets and access controls, ensuring the integrity, security, and availability of IT resources.
• Facilitates contract and order mapping in IT inventory system to match inventory to contracts and PO for better tracking.
• Coordinates with the helpdesk for asset tagging reconciling and warranty management.
• Facilitates reconciliation with manager and Inventory regarding asset lifecycle management, including additions, disposals, or releases of assets.
• Coordinates with IT, business, and application stakeholders to ensure consistent auditing of account and application access in accordance with Ornge's access control policy.
• Reports on audits and facilitates access management enforcement with IT, business, and application owners.
• Coordinates Business Continuity Plan (BCP) and Disaster Recovery (DR) efforts to ensure organizational resilience and swift recovery during disruptions or disasters.
• Facilitates DR and Bugout initiatives, schedules activities, coordinates efforts, and gathers feedback and findings.
• Prepares reports on DR and Bugout findings and provides input on improvements where appropriate.
• Assists in short and long-term test planning and scheduling for IT systems each operational year, including gathering feedback and findings.
• Coordinates IT administrative support activities to provide efficient and effective support to IT operations.
• Supports, reviews, and administrates new and current IT processes including finding deficiencies and recommending improvements.
• Manages vendor relationships including obtaining quotes, establishing timelines, handling billing and banking information, and ensuring compliance with contractual terms.
• Creates requisitions in SAP and ensures accurate workflow adherence.
• Manages IT vendor accounts, PO numbers, and valid contracts, as well as oversee the monthly P-Card reconciliation process.
• Other duties as assigned.

Qualifications:

• Post-secondary education or equivalent in a related field.
• 3-4 years of minimum experience is required.
• Experience in office, IT, and/or finance administration.
• Ability use MS Office applications, including Word, Excel, Project, and PowerPoint.
• Experience with using SAP is preferred.

Total Rewards:

• 24/7 Employee and Family Assistance Program.
• Premium Defined Benefits Pension Plan Automatic Enrollment.
• PERKS! Employee Promotional Programs relating to personal phone plans, furniture, home/car insurance, travel, fitness, attractions and more!
• Tuition reimbursement and opportunities for learning and development.

At Ornge, we are:

• Community connectors.
• Equity in healthcare.
• Strong in our convictions.
• Proud of the services we provide.
• Uplifting in our mission, values, and services.

You can expect us to be:

• Competitive in pay, benefits, vacation time and more.
• Promoters of diversity.
• Champions of inclusivity and accessibility.
• Committed to your career advancement.
• A tight-knit, supportive culture.

A bit about you:

• You are driven by our collective desire to make a difference.
• Excited by problem solving and excels at in-the-moment decision making.
• Teamwork has always been where you thrive.
• You are ready to put your skills into action in a fast-paced environment.

What's next:

• If you are ready to uplift lives, apply directly online.
• All resumes are reviewed by our team and only those under consideration will be contacted.
• Ornge is committed to providing accessible accommodations in compliance with Accessibility for Ontarians with Disabilities Act (AODA). Should you require accommodation through any stage of the recruitment process, please email us at View email address on ca.edajobs.com.
• Ornge encourages applications from candidates identifying as a member of a traditionally underrepresented group including First Nations, Métis, Inuit, and urban Indigenous peoples; Francophone persons; Black and racialized persons; members of 2SLGBTQIA+ communities; and persons with disabilities.
• Ornge communicates with candidates for job openings by email and does not incorporate AI technology in its recruitment process. Applicants are responsible to check their email for updates and ensure they can receive messages from unfamiliar senders. We send time-sensitive information via email; it is important for applicants to check their email frequently. If we do not receive a response from applicants, we will assume that they are no longer interested in the position, resulting in the removal of their application from the competition.

Are you ready to pursue a career that has a profound impact on communities across Ontario, Canada? Join us . Ornge. Lives uplifted.