Ai Support Systems Product Owner
MRI India
Shape AI-assisted support at MRI Software by building Agentforce capabilities, tuning deflection, and connecting knowledge systems with client service workflows.As Product Owner for Client & Digital Support, you will make AI useful in live support environments. The individual contributor role combines product ownership with direct configuration, prototyping, coding, and verification. You will work across Agentforce, Salesforce Service Cloud, knowledge platforms, chat, telephony, and ticketing tools to improve support outcomes.Key Responsibilities:
Build and tune agentic support and deflection capabilitiesGround AI experiences in reliable knowledge sourcesMeasure containment, accuracy, and escalation qualityDesign handoffs among Salesforce and support systemsPartner with leaders to drive adoption after launchRequirements:
Experience implementing Agentforce, Einstein, or comparable AI agentsHands-on Salesforce Service Cloud configuration expertiseKnowledge platform experience with Salesforce Knowledge or similarWorking knowledge of support tooling integrationsDemonstrated AI-assisted product and code deliveryBring AI support implementation, Salesforce knowledge, and rigorous verification to MRI Software’s Client & Digital Support product area.
#J-18808-Ljbffr
Build and tune agentic support and deflection capabilitiesGround AI experiences in reliable knowledge sourcesMeasure containment, accuracy, and escalation qualityDesign handoffs among Salesforce and support systemsPartner with leaders to drive adoption after launchRequirements:
Experience implementing Agentforce, Einstein, or comparable AI agentsHands-on Salesforce Service Cloud configuration expertiseKnowledge platform experience with Salesforce Knowledge or similarWorking knowledge of support tooling integrationsDemonstrated AI-assisted product and code deliveryBring AI support implementation, Salesforce knowledge, and rigorous verification to MRI Software’s Client & Digital Support product area.
#J-18808-Ljbffr
Vacancy posted 56 minutes ago
Similar jobs that could be interesting for youBased on the Ai Support Systems Product Owner in Winnipeg, MB vacancy
- ...decisions that shape the evolution of a strategic product? As a Product Owner, you will contribute to the evolution of solutions that support critical processes for iA Financial Group.... ...with a collective pursuit of excellence; AI is in everyone’s hands, empowering you to...SuggestedFlexible hours
$96.9k - $136.8k per year
...innovative client solutions. Working closely with Product, Technology, Architecture, and Delivery... ...and payment modernization initiatives. Support delivery of capabilities related to:... ...Management Conduct end-to-end process, data, and systems analysis. Develop business requirements,...SuggestedShift work- ...Football League (NFL) Digital Media, supporting millions of NFL fans... ...and as individuals we need to support our people as best as possible... ...practice area. Summary The System Support Specialist serves as the... ...and the use of automation and AI-assisted tools to improve response...SuggestedWork at officeRemote workFlexible hoursShift work
- ...Lead Lean Production System advancement at Maple Leaf Foods, using continuous improvement expertise and operational performance analysis across... ...manufacturing leader develops roadmaps, monitors targets, and supports sustained operational excellence. The role also advances...SuggestedWork at office
- ...Lead production support for Loblaw Brands technology systems, using incident management and service reliability expertise across Canadian retail. This is a 12-month contract. Reporting to the Senior Technology and Implementation Manager, you will oversee end-to-end support...SuggestedFull timeContract work
- ...The Production Support Intmd Analyst is a developing professional role. Deals with most problems independently and has some latitude to solve... ...incidents under pressure, often involving multiple interconnected systems. Root Cause Analysis (RCA): Expertise in leading and...Long term contractTemporary work
- ...road transportation of dry bulk products, food transport, general... ...is currently hiring experienced Owner Operators in the North Bay area... ...Operators Up to$3,000Transition support bonus for Owner Operators Multiple... ...use artificial intelligence (AI) tools to support parts of the...Full timeFor contractorsRelocationRelocation package
- ...America’s leading manufacturer and distributor of air distribution products ( The founding principles of Price have never changed – business... ...Services - Access confidential mental health and wellness support through the Manulife app, with convenient options to book counselling...Work at office
$19.4 per hour
...high-quality aluminum permanent mold castings to our customers. We are currently seeking a reliable and hardworking Janitor/Production Support team member to help maintain a clean, safe, and organized manufacturing environment. Starting Wage - $19.40/Hour Why Join...Permanent employmentFull timeShift work- Turn AI-assisted support concepts into working products at MRI Software, using Claude Code, Agentforce, and Salesforce Service Cloud directly.As Product Owner for Client and Digital Support, you will build rather than only specify solutions. You will shape AI-assisted deflection...
Mri Software
Winnipeg, MB57 minutes ago - ...Scientist to shape the future of people-facing and business-facing products. You will apply quantitative modeling, experimentation and... ...others. You will build and prototype analysis pipelines, leverage AI to accelerate execution, and communicate insights to cross-functional...
- ...for the next step in the intermodal shipping process. Edge Transport is growing and currently looking to recruit experienced class 1 Owner Operators for triaxle/tandem flat deck work. You can be located in Saskatoon, Regina, Edmonton, Calgary, Winnipeg or Vancouver. This...
$45k - $54k per year
...retail. Interconnected Commerce is an AI-native telecom commerce platform that acts as a system of intelligence. It replaces... ...ways to be better. Reports to: Support Solutions Lead Salary: $45,000... ...Client Enablement, Development, Product, and Account Management to solve...Permanent employmentFull timeContract workTemporary workWork at officeRemote workMonday to fridayFlexible hoursAfternoon shift- ...customer needs to life? Do you thrive in supporting new products, projects, technologies and executing... ...WCLC) is looking to add a Senior Business Systems Analyst to our Application Delivery... ...data feeds/API's) Work with the Product Owner and other Business Analysts on the...Full time
- ...NORWEST CO-OP COMMUNITY HEALTH JOB POSTING Support Worker Internal & External Posting Permanent, 1.0 EFT (full-time) Department... ...also recognize and address the cultural, social, economic, and systemic barriers that clients may face. Education and Qualifications...Hourly payPermanent employmentFull timeLive InImmediate startShift work
- ...distributor of air distribution products ( The founding principles of... ...confidential mental health and wellness support through the Manulife app, with... ..., and support of mechanical systems in Applied HVAC products. This role serves as the technical owner for mechanical product design,...Work at office
$75.5k - $125k per year
...are hiring a Senior IT Business Systems Analyst. This is a hybrid role... ...an end-to-end view of the product and technology ecosystem, bringing... ...Business Partners, Product Owners, Solution Architects, Technical... ...are sufficiently understood to support solution design, impact...Permanent employmentFull timePart timeInternshipFlexible hours- ...distributor of air distribution products ( The founding principles of... ...confidential mental health and wellness support through the Manulife app, with... ...Automation Lead Enterprise Systems • IFS ERP • Multi-site... ..., vendors, and system owners, distinguishing symptoms from...
$90k - $110k per year
...We're looking for a Product Designer to take on the digital work at the... ...websites, and thinking in systems. You'll bring strong creative... ...considered from start to finish. AI is already part of how you work... ...and the design decisions that support performance. Think in...Contract workMonday to friday$53.9k - $89.8k per year
...Investment Solutions team as an Sr Client Support Consultant, Client Support, where you'll... ...business partners on reporting processes, systems, and best practices. What you will... ...understanding of institutional investment products, investment performance measurement, pension...Permanent employmentFull timePart timeInternshipWork at officeFlexible hours- ...known for delivering insights, products, and services that make quality... ...Position Summary The People AI Solutions Designer is the builder... ...closely with the Deployment Lead, HR Systems, and McKesson Technology to put... ...and readied by process owners across HR & partners within the...
- ...Westfreight Systems Inc. is a Canadian owned company leading the ever changing transportation industry since it was incorporated in June... ...such growth possible. Westfreight Systems is looking to hire an Owner Operator interested in running the US lanes. Must have either a...
- ...Willing to relocate. Tasks: Report on the performance of computer systems and networks. Consult user guides, technical manuals and other... ...maintain a problems and solutions log for use by other technical support analysts. Participate in the redesign of applications and other...Hourly payPermanent employmentImmediate startRelocationDay shift
$20 per hour
...will ensure that our child has nutritious meals throughout the day. The position offers $20 per hour, and we believe in creating a supportive and friendly work environment. If you feel you are the right fit for our family and meet the mentioned criteria, we would love to hear...Hourly payPart timeLive outCanadianNanny.ca
Winnipeg, MB2 days ago$20 per hour
We are a loving family in Winnipeg, Manitoba, seeking a part-time live-out nanny to care for our newborn. We are looking for someone who is experienced and passionate about taking care of infants. Your primary responsibility will be to ensure the well-being and happiness of ...Hourly payPart timeLive outCanadianNanny.ca
Winnipeg, MB3 days ago$17 per hour
We are the Frias family from Winnipeg, Manitoba, and we are looking for a caring and dedicated nanny to join our family. We have a newborn and need someone who is experienced and comfortable with infants. This position can be either live-in or live-out, depending on your preference...Hourly payLive InLive outNight shiftCanadianNanny.ca
Winnipeg, MB3 days ago$70k per year
...Collect, organize and maintain a problems and solutions log for use by other technical support analysts Participate in the redesign of applications and other software Provide business systems, network and Internet support to users in response to identified difficulties...Full time- ...manufacturing motorcoaches, MCI actively supports more than 30,000 vehicles across North America... ...built by MCI. POSITION SUMMARY The Production Supervisor is responsible for providing... ...to hear from you. Learn more at . AI Assisted tools may be used in parts of the...Full timeImmediate start
$25 per hour
We are a family located in Winnipeg, Manitoba, looking for a part-time nanny to assist us with our primary school-aged children. We need someone who can provide a safe and nurturing environment while also helping with daily activities. The role is live-out, allowing you to ...Hourly payPart timeLive outFlexible hoursCanadianNanny.ca
Winnipeg, MB9 days ago$20 per hour
We are a family in Winnipeg, Manitoba, looking for a dedicated and caring nanny to join us part-time. We have a newborn and a child in primary school, so we need someone who is comfortable working with both age groups. The ideal candidate will be experienced with newborn care...Hourly payPart timeLive outFlexible hoursCanadianNanny.ca
Winnipeg, MB9 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Ai Support Systems Product Owner. Be the first to apply!
Related searches