bus tour guide

Job Responsibility:

• Work Term: Seasonal
• Work Language: English
• Hours: 35 to 60 hours per week
• Education: No degree, certificate or diploma
• Experience: Will train

• Work site environment

• Outdoors
• Confined spaces
• Wet/damp
• Odours
• Hot

• Work setting

• Urban area
• Rural area
• Remote location
• Various locations

• Tasks

• Deliver commentaries
• Develop commentaries
• Drive sightseeing or tour vehicle
• Co-ordinate recreation activities
• Describe points of interest, answer questions and supply information
• Resolve itinerary and other problems
• Ensure and monitor luggage transfers
• Assist clients with check-in procedures for accomodation and/or transportation
• Utilize microphones or other communication device to provide directions and other pertinent information to visitors
• Co-ordinate activities with local tour guides or leaders of performance groups
• Provide information on tipping customs, currency exchange rates, metric conversion and other details
• Assist clients/guests with special needs
• Conduct guided tours of museums, gallery exhibitions and historical, heritage and other sites, answer inquiries and provide information
• Transport or escort individuals or groups on tours of cities, waterways and industrial and other establishments

• Type of guide

• Driver-guide, local

• Tours focus

• Historical sites
• Sightseeing
• Bus tours

• Geographical areas of specialization

• Canada

• Security and safety

• Criminal record check
• Child Abuse Registry check
• Child welfare check
• Driver's validity licence check
• Driving record check (abstract)

• Transportation/travel information

• Valid driver's licence
• Willing to travel

• Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Physically demanding
• Attention to detail
• Combination of sitting, standing, walking
• Standing for extended periods
• Walking
• Bending, crouching, kneeling

• Personal suitability

• Client focus
• Dependability
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Initiative
• Judgement
• Organized
• Reliability
• Team player

• Screening questions

• Are you available for shift or on-call work?
• Are you currently legally able to work in Canada?

• Financial benefits

• Commission
• Gratuities
• Group insurance benefits

• Other benefits

• Free parking available
• Learning/training paid by employer
• Other benefits
• Team building opportunities
• Parking available
• Variable or compressed work week

• Support for persons with disabilities

• Provides physical accessibility accommodations (for example: ramps, elevators, etc.)

• Support for Veterans

• Supports Veterans in translating their military skills and experience into the language of the civilian job market
• Offers flexible onboarding options to allow Veterans to gradually adapt to the civilian workplace (for example: gradually increasing hours and responsibilities, etc.)

• Support for mature workers

• Applies hiring policies that discourage age discrimination
• Provides staff with awareness training to create a welcoming work environment for mature workers
• Offers phased re-entry options for mature workers who are returning to work after retiring (for example: gradually increasing hours and responsibilities)

• Supports for visible minorities

• Applies hiring policies that discourage discrimination against members of visible minorities (for example: anonymizing the hiring process, etc.)