Director, AI-First Customer Success Ops & Education
Redwood Software
Redwood Software is seeking a Director of Customer Education & Documentation to lead the global team and drive an AI-first operating model. You will oversee docs and customer education strategy, rebuilt for AI-enabled content generation, governance, and scalable workflows.
You will own end-to-end documentation platforms, migrate to modern docs-as-code, and integrate with product delivery. The role demands leadership across continents and a focus on measurable outcomes.
#J-18808-Ljbffr$150k - $170k per year
...MISSION At Redwood, we empower our customers with lights-out automation for their... ...hybrid cloud, data and emerging agentic AI systems. Through its SaaS-first automation fabric—with AI embedded... ...Own Weather Obsess over Customer Success Work the Problem Be Curious...SuggestedLocal area$98k - $140k per year
...Description NIQ is seeking a Canada-based Senior Research Director, Customer Success - Automotive to lead our relationship with a major automotive... ...team, elevate the quality of client deliverables, and champion AI-enabled tools and new ways of working, helping the broader...SuggestedFull timeContract workInternshipLocal areaFlexible hours- ...this ambitious goal together. Customers love Rootly. Some of the... ...relentlessly put transparency first. We conduct monthly financial reviews... ...dedicated and experienced Customer Success Manager to help us achieve our... ...token usage and access to AI tools. ~ A fast-moving, high-...SuggestedFull timeInternshipHome office
$84k - $105k per year
...Intelligent Network Operations platform delivers and enables AI-driven agentic ops at scale, automating and simplifying how companies manage,... ...a company that invests in its people, this is it. As a Customer Success Manager, you serve a shared portfolio of customers alongside...SuggestedFull time$77k - $90k per year
...fraud prevention, pricing, and customer support. As a world leader in... ...seeking a customer-centric Customer Success Manager with strong... ...working closely with the Regional Directors for APAC and the Project Coordinator... ...passion for a customer-first mindset. You build relationships...SuggestedLong term contractFull timeLive InWork at officeFlexible hours2 days per week$115.2k - $158.4k per year
...you are not duplicating efforts. Job Category Customer Success Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success... ...with reps, agents, managers, supervisors, and ops teams, tracking usage metrics (opportunity updates...Full timeWork at officeFlexible hours3 days per week- ...turn those insights into repeat successes. Motion is built to help... ...platform, then dove headfirst into AI over the past couple of years,... ...building. About the Senior Customer Success Manager role Most... ...That means you'd be among the first CSMs anywhere deploying an AI...Permanent employmentFull timeSummer workWork at officeRemote workWork from homeShift work
$100k - $110k per year
...of inspirational communication with the first AI-native Employee Experience Platform . Our... ...diverse team of 550+ employees supports 1,500+ customers—reaching over 14 million employees—in... ...is looking for a Senior Customer Success Manager to join our North America team and...Long term contractWork at officeLocal areaFlexible hours1 day per week- ...By combining frontier agentic AI, an enterprise-grade platform,... ...intensity, staying close to our customers, and pushing each other for excellence... ...As an Enterprise Customer Success Manager, you’ll play a critical... ...and proactive with a team-first mentality. What We Offer...Full timeWork at office
- ...are we? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation... ...and the value they drive for our customers. Cohere is a team of researchers, engineers... ...and passionate VP of Services, Customer Success & Support to lead our Customer Success...Full timeWork at officeLocal areaRemote workHome office
- ...turn those insights into repeat successes. Motion is built to help... ...platform, then dove headfirst into AI over the past couple of years,... ...Runneth About the Junior Customer Success Manager role This... ...our AI agent to work in their first week. Group sessions, one-on-...Permanent employmentFull timeSummer workSecond jobWork at officeRemote workShift workNight shift
$86k - $134k per year
...perspectives are essential to our continued success. Our deep curiosity to learn and our... ...the internal platforms that power Braze's Customer Experience (CX) organization, with Gainsight... ...stay accurate Configure and maintain AI features: Set up and tune Gainsight's AI capabilities...InternshipWork at officeLocal areaFlexible hours$152k - $209k per year
...Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the... ...mission. If you are too, let's talk. About the role: The Sr. Customer Success Manager role will play a critical part in the exciting growth...Local areaWorldwideShift work$64.3k - $73k per year
...- 02:59 We are looking for a high energy, proactive Bilingual Customer Success Consultant to join our Customer Success Team. The Customer Success... ...by factors such as location, level, job-related knowledge, education, and experience. For this role, in those locations, the target...Remote jobLong term contract- ...The Customer Success Manager (CSM) is a versatile expert responsible for ensuring high-value customers... ...Health, Adoption, and Risk Management AI Literacy: Proficiency in using AI agents... ...accurate customer data and generating first drafts of success plans. AI Engagement...Work at officeFlexible hours3 days per week
- ...drives business value and inspires extraordinary results. Our AI-powered platform helps organizations modernize financial operations... ..., and optimize spend across the enterprise. Senior Customer Success Managers are responsible for the post-sales success of a portfolio...
- ...with you. Job Description The Director, Client Success is a pivotal lead individual... ...client performance. Develop client education and training materials (including webinars... ...Knowledge of Artificial Intelligence (AI) concepts and applications, and how they...Full timeWork at officeLocal area
$141k - $188k per year
...shipping & labels, order tracking, AI predictive delivery, and... ...AfterShip enables merchants to reduce customer support inquiries, deliver a... ...customers succeed. Customer Success is not only a critical function... ...Flexible Work Setup : We’re a remote-first team, meaning by default that...Contract workWork at officeLocal areaImmediate startRemote workWork from homeWorldwideFlexible hours$80k - $95k per year
...make care possible. The Opportunity We're looking for a Customer Success Manager to lead strategic enterprise customer accounts. This opportunity... ...who move fast, stay humble, and sweat the details Use of AI Every application is reviewed by a human, and a member of...Full timeSummer workWork at officeRemote work1 day per week$115.2k - $158.4k per year
...you are not duplicating efforts. Job Category Customer Success Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer... ...features with reps, agents, managers, supervisors, and ops teams Track usage metrics (opportunity...Full timeInternshipWork at officeFlexible hours3 days per week- ...turn those insights into repeat successes. Motion is built to help... ...platform, then dove headfirst into AI over the past couple of years,... ...building. About the Senior Customer Success Manager, Strategic... ...That means you'd be among the first CSMs anywhere to deploy an AI...Permanent employmentFull timeSummer workWork at officeRemote workWork from homeShift work
$150k - $170k per year
...growth isn't just finding new customers. It's helping the customers we... ...customers turn Modash data into successful products, and own the outcome... ...one or both of our APIs. Success is measured mainly through Net... ...blockers Help them get to first value quickly Leave every interaction...Long term contractFull timeRemote workFlexible hours- ...Director, Engineering, AI Job Description Are you passionate about transforming how legal professionals... ...teams that own a product area, service, or customer outcome from design through production... ..., and cost. Champion a DevOps-first model supported by automation, CI/CD, and...Long term contractFull timeContract workWork at officeLocal areaFlexible hoursShift work
- ...for making positive impacts on customers and the communities where we... ...be a driving force behind our success story! Role overview:... ...Transportation Operations, reports to the Director of Supply Chain Operations and... ...programs • Rogers First: priority in applying to internal...Full timeContract workShift work
- ...We're offering a unique opportunity for experienced Success Educational consultants to join our team and create an additional stream of income. This role allows you to work independently, without direct supervision, and gives you the flexibility to work from home or while...Contract workWork from homeFlexible hours
$115.2k - $158.4k per year
...you are not duplicating efforts. Job Category Customer Success Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer... ...to develop relationships with senior executives (Director/VP level) and influence technical strategy ~ Deeper...Long term contractFull timeContract workWork at officeFlexible hours3 days per week- ...Who We Are SOCi. ai is redefining how multi-location Enterprises and Property Management... ...AI search visibility with the world’s first agentic workforce. Built specifically for... ...Awards & Accolades here ! About the Role The Director, Customer & Partner Marketing will own the strategy...Full timeLocal area
$79.97k - $98.78k per year
...s cloud marketplace capabilities to give customers a complete partner-led growth platform.... ...how you'll have an impact Own the full success of your assigned accounts, acting as a hands... ...Build a deep understanding of each customer's business so you can anticipate their needs...Worldwideusd109.65k - usd141.9k per year
...company, you’ll have the autonomy and support to make an impact as we build for the long term. About the role: Our Enterprise Customer Success Managers pick up where our Implementation team leaves off, working closely with our top customers to understand their fleet and...Long term contractFull timeInternshipRemote workFlexible hours- ...We are looking for a Customer Success Associate to join our team in Toronto! As a Customer Success Associate you will be responsible for driving strategy for the Achievers recognition and engagement platform while continuously driving value for our customers. You will play...Permanent employmentFull time
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