Skills Development Manager

DEPARTMENT: Finance

BARGAINING UNIT: Management and Non-Bargaining

JOB TYPE: Permanent full-time

SCHEDULE: Day, 8 and 12-hour shifts. Work schedule may be changed to meet operational needs.

LANGUAGE REQUIREMENTS: Bilingual essential

NOTE : Applicants must attach a resume to their application.

Job Summary

Reporting to the Regional Director of Financial Operations, the incumbent is responsible for skills development and plays a key role in the transition from Kronos to UKG, ensuring a smooth transition with minimal impact on operations. They provide ongoing support to departments and units, facilitating the effective adoption of time management, scheduling, payroll, and human resources processes within UKG. They act as a liaison between staff, management, and the project team, ensuring that operational processes are well understood, implemented, and optimized, both during and after system implementation. They train and coach staff and managers to make optimal use of UKG functionalities. They work closely with managers to identify gaps, support process standardization, provide ongoing training, improve post-implementation practices, strengthen compliance, and propose solutions aligned with organizational objectives. They perform other duties as required by the financial services business.

Requirements

• University degree in Business Administration or equivalent;
• Minimum of three (3) years of experience in a similar or related role;
• Proficiency in Microsoft 365 and familiarity with various specialized software;
• Experience with UKG is an asset;
• Excellent customer service, communication, and interpersonal skills;
• Ability to design and deliver group training sessions;
• Participative leadership focused on results and internal client satisfaction;
• Strong analytical, problem-solving, and active listening skills;
• Ability to explain technical information clearly and accessibly;
• Strong organizational skills and ability to manage priorities independently;
• Ability to work independently and as part of a team;
• Physical ability to perform the assigned work;
• Good work history (performance and attendance);
• Adherence to professional ethical principles, the Network's management philosophy, and organizational values;
• Compliance with the rules of confidentiality set by Vitalité Health Network.
• The above requirements may be verified through oral, written or practical tests during the selection process.
• Should there be no fully qualified applicants, this position will not necessarily be reposted. If you wish to be considered for this position and meet most of the requirements, you are encouraged to apply at this time.
• The employer reserves the right to shorten or extend temporary assignments for operational reasons.
• We thank all applicants. However, only those selected will be contacted.