Operations Support

Company: บริษัท GMM Music จำกัด (มหาชน)
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OPERATIONS SUPPORTHere at ConsultingPress we are always looking for fresh talents to join our team. We are looking for online marketing specialist in London UK in Strategic Planning department.
Department: Operations SupportCompany: บริษัท GMM Music จำกัด (มหาชน)
หน้าที่รับผิดชอบ
Set up and manage the concert ticketing system accurately, on time, and efficiently
Prepare event information and set up events on the ticketing platform
Set up and verify ticket sales details, including ticket prices, benefits, show schedules, and payment methods, in accordance with event organizer requirements
Check and test the system to ensure readiness before ticket sales go live
Monitor the ticketing and payment systems during ticket sales, analyze issues, coordinate troubleshooting, and report critical incidents to supervisors
Print, pack, and deliver concert tickets to customers according to established standards
Track ticket delivery status, coordinate with courier companies, and follow up until packages are successfully delivered to customers
Process and send tax invoices and other related documents upon customer request
Prepare, track, and maintain payment, expense reimbursement, and other administrative documents
คุณสมบัติ
3+ years of experience in ticketing system operations, live entertainment, or event management
Proven experience in setting up and testing event ticketing, pricing, benefits, and payment gateways
Strong troubleshooting skills to monitor systems and resolve issues during live ticket sales
Hands-on experience in ticket printing, packing, and courier delivery tracking
Detail-oriented in handling tax invoices, payment records, and reimbursement documents
Strong communication skills to coordinate effectively with event organizers, couriers, and internal teams
Ability to work flexible hours, including weekends or show dates, to support live operations
ประสบการณ์ 3 ปีขึ้นไปจำนวน 1 อัตรา
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