Customer Experience Lead At Kick

Kick, Inc.

Join Kick as a Customer Experience Lead, focusing on delivering exceptional service in Toronto. Use your strong accounting knowledge to enhance small business owners' success through automated solutions.
In this pivotal role, you will leverage your expertise in accounting with 2-4 years of experience to collaborate with cross-functional teams. Your mission is to optimize processes that improve customer journeys and ensure seamless experiences from onboarding to renewals. Your passion for customer service will shape our offerings while you drive value for both Business Owners and Accountants.
Key Responsibilities: - Optimize close best practices in collaboration with Product teams - Design repeatable processes for the customer journey - Identify opportunities for increasing retention and expansion revenue - Shape internal knowledge and train new team members - Respond to customer inquiries with clarity and empathy
Requirements: - Strong accounting knowledge, CPA preferred - 2-4 years of relevant accounting experience - Exceptional verbal and written communication skills - Customer-focused mindset in every interaction - Experience with complex accounting workflows
Bring your passion for customer experience and accounting expertise to enhance Kick’s innovative solutions in Toronto.#J-18808-Ljbffr

Apply

Vacancy posted 1 hour ago

Similar jobs that could be interesting for youBased on the Customer Experience Lead At Kick in Winnipeg, MB vacancy

Customer Experience Associate
...defining features of the colleague experience at TD. Our compensation policies... ...long-lasting relationships with our customers by performing a broad range of customer service transactions and providing... ...We Are: TD is one of the world's leading global financial institutions and...
Suggested
Full time
Work from home
TD
Winnipeg, MB
6 days ago
Bilingual Customer Experience Lead
...Walter Surface Technologies Incorporated in Canada is seeking a motivated Customer Experience Supervisor to lead the day-to-day Customer Experience team, ensuring timely, accurate, and professional support for customers and sales teams. This role is accountable for team performance...
Suggested
Walter Surface Technologies Incorporated
Winnipeg, MB
1 hour ago
Customer Experience Transformation Lead
...Bank N.A. in Toronto seeks a Manager, Customer Experience & Transformation. You will analyze complaints, surveys and NPS to identify root causes of customer friction and opportunities for improvement, translating insights into prioritized actions. You will design, test...
Suggested
Bank N.A.
Winnipeg, MB
1 hour ago
Customer Solutions Lead
$72.8k per year
...minds to make a real difference, there’s only one choice. Customer Solutions Lead Join our team as a Customer Solutions Lead and play a pivotal... ...sales goals while delivering a personalized customer experience. In this position, you will execute the Customer Engagement...
Suggested
Long term contract
Permanent employment
Full time
Temporary work
Summer work
Local area
Work from home
Flexible hours
Bayer
Winnipeg, MB
7 days ago
Customer Experience Lead, Business Owner
$100k - $150k per year
Customer Experience Lead, Business OwnerKick is an applied AI company building the first self-driving accounting experience. We've raised $20M from OpenAI, General Catalyst and Google Ventures to help millions of Business Owners and Accountants to automate the boring stuff,...
Suggested
Self employment
Work at office
Kick, Inc.
Winnipeg, MB
1 hour ago
Customer Experience Lead Abbotsford Banking
Lead customer experience at Scotiabank’s Abbotsford Banking Centre, using leadership and digital banking skills to support customers and teams.As Customer Experience Lead, you will oversee Retail Service teams and support Customer Experience Associates and Senior Customer Experience...
Flexible hours
Scotiabank
Winnipeg, MB
1 hour ago
Utilities Customer Experience Transformation Lead
...shape the next chapter of our Utilities Customer practice in Canada. This role supports gas... ...cash, and energy transition. You will lead engagements with senior client stakeholders... ...mentor teams to deliver measurable improvements in customer experience and #J-18808-Ljbffr
Accenture PLC
Winnipeg, MB
1 hour ago
Customer Experience Associate - Fixed Term Contract
...defining features of the colleague experience at TD. Our compensation policies... ...long-lasting relationships with our customers by performing a broad range of customer service transactions and providing... ...Are: TD is one of the world's leading global financial institutions and...
Contract work
Fixed term contract
Work from home
TD Bank
Winnipeg, MB
4 days ago
Customer Experience Team Lead — Coaching & Impact
...Orchard Labs Inc. in Toronto is seeking a hands-on people leader to guide a customer service team as we scale. You’ll coach, develop, and empower staff while collaborating with logistics and development teams to improve tools and processes. This in-office role offers a competitive...
Work at office
Orchard Labs Inc
Winnipeg, MB
1 hour ago
Chief Customer Experience & Operations Lead - Quebec
...PAL Airlines seeks a Director of Customer Service to lead the experience and shape service excellence across the Quebec network. You will drive vision, strategy, and leadership for a seamless passenger journey while upholding PAL Airlines' standards and values. This high-...
Hospitality Newfoundland and Labrador
Winnipeg, MB
1 hour ago
Delivery Lead - Banking Programs & Customer Experience
Zafin in Toronto is looking for a highly experienced professional to lead complex banking solutions. This role requires over 10 years in... .... The candidate will drive delivery excellence, ensure customer engagement, and facilitate communication across teams. Zafin offers...
Zafin
Winnipeg, MB
1 hour ago
Bilingual Customer Service Team Lead
...Are you a people-first leader with a passion for coaching, collaboration... ...? We are looking for a Bilingual Customer Service Team Leader to join a vibrant... ...at the heart of shaping client experience and frontline operational excellence. Lead & Inspire: Guide a motivated team...
Long term contract
Permanent employment
Full time
Temporary work
Immediate start
Monday to friday
Randstad Canada
Winnipeg, MB
4 days ago
Senior Customer Experience Specialist
$75k - $85k per year
...make a real impact for some of the world's leading brands. If you're passionate about... ...from you. The Opportunity The Senior Customer Experience Specialist serves as a primary day-to-day... ...: Participate in and lead client calls (kick-offs, publisher introductions,...
Internship
Work at office
XR
Winnipeg, MB
1 hour ago
Tech Experience Manager: Lead Growth & Customer Impact
London Drugs is seeking a Manager - TECH Experience to lead the TECH division at the store and drive the business across Photo Electronics, Computers... ...and Audio Video Systems. You will coach a sales team, manage customer and B2B relationships, and collaborate with Store, District,...
London Drugs INTERNAL
Winnipeg, MB
1 hour ago
Customer Experience Lead - Abbotsford Banking Centre, Abbotsford Bc
Select how often (in days) to receive an alert:Title: Customer Experience Lead - Abbotsford Banking Centre, Abbotsford BC Requisition ID: 278518Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.What you’ll be doing…Our Customer...
Flexible hours
Scotiabank
Winnipeg, MB
1 hour ago
Branch Manager: Lead Teams & Elevate Customer Experience
A leading banking institution is seeking a Branch Manager for future opportunities in Downtown... ...teams, mentoring, and ensuring excellent customer service. Candidates should possess strong... ...degree, coupled with relevant experience in banking. Opportunity for growth and competitive...
TD
Winnipeg, MB
1 hour ago
Vp Customer Experience
About Fullscript We’re an industry-leading health technology company on a mission to help people get better. We started... ...ABOUT THE ROLE: We are seeking a Vice President, Customer Experience to define and lead the next generation of how customers experience our company...
Long term contract
Remote work
Flexible hours
Fullscript
Winnipeg, MB
1 hour ago
Director, Customer Experience
$200k - $220k per year
...4 days on site (Monday to Thursday) Our Team: Semtech’s Customer Experience team is a global team spread across the Americas, EMEA, and APAC... ...operator to a customer-centric growth company. You will lead the global team that keeps every commitment we make to a customer...
Semtech
Winnipeg, MB
1 hour ago
Director, Customer Experience
$110.77k - $138.46k per year
Job DescriptionThe Director, Customer Experience (CX) is responsible for leading the strategic planning, development, and execution of customer experience programs... ...to client expectations and contractual KPIs. Lead Voice of Customer (VoC) programs, including surveys, feedback...
Full time
For contractors
BGIS
Winnipeg, MB
1 hour ago
Customer Experience Manager
$105k - $120k per year
Do you have a passion for delivering exceptional customer experiences and leading teams to success? Are you energized by improving customer satisfaction... ..., collaboration, and continuous improvementYou would also:Lead and support customer-facing functions, including Customer Service...
Long term contract
Temporary work
Work at office
Local area
ASSA ABLOY
Winnipeg, MB
2 hours ago
Vp Customer Experience
...manages all applications and next steps. Our partner is looking for a VP Customer Experience based in Canada. We are seeking a strategic and hands‑on Vice President of Customer Experience to shape and lead a modern, AI‑first customer experience strategy. This executive role...
Remote work
Flexible hours
Jobgether
Winnipeg, MB
1 hour ago
Director Customer Experience
Our client is a leading provider of integrated facilities management and workplace solutions, supporting complex organizations across Canada. They are looking for a Director, Customer Experience to develop, implement and continuously improve customer experience programs...
Foresight Recruitment Group
Winnipeg, MB
1 hour ago
Customer Experience Supervisor
$70k - $85k per year
...000.00 Annually Reports to: Manager, Customer experience For over 70 years, WALTER Surface Technologies has been a world leader in surface treatment technologies providing... ...SummaryThe Customer Experience Supervisor leads the day-to-day activities of the Customer Experience...
Greenfield Industries, Inc.
Winnipeg, MB
1 hour ago
Customer Experience Specialist
...tracking, AI-powered dash cameras, and asset management solutions. As we continue to grow internationally, we're looking for a Customer Experience professional who is passionate about building strong customer relationships. As a Customer Experience Specialist at PosiTrace...
Long term contract
Immediate start
Global Fleet Management
Winnipeg, MB
1 hour ago
Customer Experience Architect
...PosiTrace is seeking a Customer Experience Specialist in Burnaby to manage a portfolio of customers, advocate for the customer, and coordinate with cross-functional teams. You will focus on the health of customer relationships, ensuring value delivery and long-term partnerships...
Long term contract
Global-Fleet-Management
Winnipeg, MB
1 hour ago
Customer Experience Supervisor At Walter
Lead the Customer Experience team at WALTER Surface Technologies, ensuring top-notch service in a productive, professional environment. Collaborate closely with various departments to enhance customer satisfaction and address complex issues. As a Customer Experience Supervisor...
Greenfield Industries, Inc.
Winnipeg, MB
1 hour ago
Manager, Customer Experience & Transformation
...WestJob Family Group:Strategy & ChangeRole Summary The Manager, Customer Experience & Transformation puts the customer at the centre of process... ...and external stakeholders.Process Design & Optimization Leads the design, development, testing, implementation, measurement...
Shift work
Bank N.A.
Winnipeg, MB
1 hour ago
Product Owner (Customer Experience)
$5000 per month
...applications and next steps. Our partner is looking for a Product Owner (Customer Experience) based in Canada. We are looking for a hands-on Product... ...as a Product Owner, Product Manager, Project Manager, or Team Lead within B2C products. Startup experience is welcome. A...
Long term contract
Full time
Remote work
Home office
Jobgether
Winnipeg, MB
1 hour ago
Customer Experience Account Representative
Nutrien is a leading provider of crop inputs and services, and our business results make a... ...Dyna-Gro®Seed; as well as financial, custom application and precision ag services. Through... ...Logistics or related field3-5+ years of experience in customer experience, account...
Contract work
Nutrien Ltd.
Winnipeg, MB
2 hours ago
Customer Experience & Quality Leader
...Merrithew in Toronto, Canada, is seeking a Customer Quality and Service Supervisor to lead the day-to-day customer service function and partner with Quality... ...driving root-cause investigations to improve the customer experience and product quality. This position supports a B2C...
Merrithew
Winnipeg, MB
1 hour ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Customer Experience Lead At Kick. Be the first to apply!