Customer Experience & Quality Leader
Merrithew
Merrithew in Toronto, Canada, is seeking a Customer Quality and Service Supervisor to lead the day-to-day customer service function and partner with Quality, Operations, Engineering, Product Development, and Supply Chain to resolve product concerns.The role focuses on coaching teams, handling escalations, and driving root-cause investigations to improve the customer experience and product quality. This position supports a B2C environment in a dynamic, manufacturing-oriented setting.
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Vacancy posted 1 hour ago
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