Financial Analyst - Customer Care & Service - Planning - EN/KR Bilingual

Position Type: Full-Time, Permanent

Department: Customer Care & Service - Planning

Work Location: North York Office - 20 Norelco Drive, North York, ON M9L 2X6

Work Arrangement: Hybrid: 4 Days per Week On-Site

Work Hours: Monday-Friday, 8AM-5PM

At LG, we create Innovation for a Better Life. We design products and services that make life better, easier, and more enjoyable. Whether it’s through smart functionality, design, or innovative technology, our home appliances, including kitchen, laundry and lifestyle solutions, media entertainment products including televisions, sound bars, projectors, computer monitors and laptops, to cutting-edge business solutions in IT, digital signage, and HVAC, we’re driven by one simple idea: to make Life's Good.

As a global leader in consumer electronics, LG is committed not only to enriching the lives of our customers, but also to create rewarding experiences for our employees. We offer meaningful challenges, continuous learning opportunities, and a workplace culture that recognizes collaboration and rewards excellence.

Across our global network, LG employees share a common mission: to bring the Life's Good promise to our customers by creating a better life for people, and a better future for our planet through our smart life solutions. Our relentless drive for innovation, combined with our culture of challenge and change, enables us to lead in today’s dynamic market.

At LG, Life's Good.

Position Summary

The Financial Analyst within the Customer Care & Service - Planning team will play a pivotal role in supporting departmental Financial Planning & Analysis, Budget Planning & Management, KPI management, as well as internal & external reporting activities.

Principal Responsibilities

• Build and maintain financial tools to analyze the financial performance of the CC&S department, operating budgets, and financial/operational targets
• Ensure robust forecasts are in place having thoroughly investigated the key inputs from each stakeholder
• Participate in the monitoring of key departmental performance indicators, highlighting trends and analyzing causes of unexpected variance
• Execute period end closing activities and complete month-end close checklists, which primarily involve gathering data and applying forecasting models for accrual and other month end journal entries
• Review classification of expenses and generate necessary reports to facilitate accurate and prompt entry of classifications during period end close
• Prepare valuable research, reporting, and analysis to support management and leadership in identifying significant trends/issues and executing tailored response plans
• Work with various divisions of the LG Global Headquarters (based in Korea) to ensure timely and accurate processing of cost balancing tasks
• Support the coordination and communication of performance towards goals and key strategy action items
• Participate in the synthesization of data points into clear actionable initiatives by applying a sound understanding of key financial and operational drivers
• Support management & leadership in the development/refinement of performance and operational health metrics as well as relevant dashboards to maintain an effective performance management / strategy progress tracking tool base
• Additional duties as assigned

Knowledge, Skills, And Abilities

• Korean / English Bilingual Language Skills are required
• Bachelor's degree in Business Administration, Finance, Economics, or any other related business field
• 1-3 years of working experience, particularly experience being a central piece of strategic decision-making processes is a great asset
• Strong communicator, both verbal and written
• Possess an ability to synthesize datapoints into actionable strategies and initiatives.
• Ability to perform basic research & analysis such as performance analyses, competitive analyses, market analyses, etc.
• Strong attention to detail, proactive nature, positive can-do attitude, creative problem-solving skills, and able to work comfortably and effectively in a group/collaborative setting
• Ability to multitask and meet deadlines which can be aggressive at times
• Ability to remain composed and collected under pressure
• Ability to identify improvement points in processes to streamline and optimize
• Quick learner with great analytical skills to understand business drivers and financial trends
• MS Office Proficiency, particularly Excel and PowerPoint

Note: This posting is for an existing vacancy. The expected base salary range for this position is $55,000-65,000. Actual total compensation may include variable incentive pay. The determination of an applicant's base salary is based on the applicant's skills, competencies, location, and unique qualifications.

Artificial intelligence will be used in sourcing, reviewing and communicating with candidates for this position.

This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

The organization offers an attractive compensation package that encompasses a competitive salary and excellent benefits.

Conditions Of Employment

It is the candidate’s sole responsibility to obtain any work permits/visas or other authorizations which may be required to legally work in Canada prior to commencing employment.

Equal Opportunity Employer

LG Electronics Canada, Inc. is strongly committed to diversity and inclusion and aims to create a healthy, accessible, and rewarding work environment which highlights employees' unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve. LG Electronics Canada, Inc., will provide accommodations throughout the recruitment, selection and/or assessment process to applicants with disabilities. If selected to participate in the recruitment, selection and/or assessment process, please inform LG's Human Resources staff of the nature of any accommodation(s) that you may require in respect of any materials or processes.

LG Electronics Canada, Inc. thanks all candidates for their interest, however, only those selected to continue in the process will be contacted.

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