Senior Solutions Engineer Saas Integrations

Build technical credibility at Siena as a Senior Solutions Engineer focused on APIs, integrations, and customer-facing demos across a distributed team.You will own technical work across Siena’s customer lifecycle, from pre-sales discovery and demos through post-sales custom builds. The role combines B2B SaaS solutions engineering with ecommerce CX integrations, POCs, workflows, and deployment collaboration. You will work alongside AEs, Engineering, Product, and Deployment.Key Responsibilities:
Maintain Siena’s demo environment and asset libraryRun demos using prospect data and Siena agentsLead discovery and assess integration feasibilityOwn POCs and trials through Deployment handoffBuild, test, and scope ecommerce CX integrationsRequirements:
Five or more years in Solutions or Sales EngineeringPre-sales B2B SaaS demo and POC ownershipHands-on APIs, webhooks, authentication, and Postman experienceWorking knowledge of Shopify and CX helpdesksAbility to explain technical concepts to CX leadersBring solutions engineering, API integration, and ecommerce CX expertise to Siena’s customer lifecycle from discovery through deployment.
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