Staff Product Manager

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Staff Product Manager based in Canada.

This is a senior product leadership opportunity focused on building seamless onboarding and compliance experiences for communications products.
You will own products that sit at the intersection of APIs, cloud technology, developer experience, telecommunications, and regulatory requirements.
The role combines strategic product leadership with hands-on execution, from defining requirements and roadmaps to launching products and measuring business outcomes.
You will work closely with Engineering, Design, GTM, Sales, Marketing, and other cross-functional teams to turn complex requirements into intuitive customer experiences.
A major focus will be balancing frictionless customer access with rigorous compliance and regulatory standards across markets.
The environment is remote-first, collaborative, data-driven, and highly autonomous, with significant opportunity to influence product direction.
This role is ideal for an experienced product leader who thrives on ambiguity, can influence senior stakeholders, and enjoys solving complex problems at scale.

• Own product strategy: Define, communicate, and champion the product vision, strategy, roadmap, and priorities for onboarding and compliance products supporting communications services.
• Translate business needs into products: Gather and develop business requirements and work closely with Engineering to translate them into clear user stories, product requirements, and actionable deliverables.
• Lead product development: Partner with Design, Engineering, and cross-functional stakeholders throughout product planning, discovery, execution, launch, and continuous improvement.
• Drive customer experience: Create streamlined, intuitive onboarding journeys that reduce friction while maintaining strong compliance with telecommunications and regional regulatory requirements.
• Manage product roadmaps: Prioritize initiatives based on customer needs, business objectives, regulatory requirements, technical considerations, and measurable impact.
• Build organizational alignment: Develop executive and stakeholder buy-in around product direction, communicate priorities clearly, and generate enthusiasm for strategic initiatives.
• Lead launches and adoption: Partner with GTM teams to launch products effectively and enable Sales and Marketing teams to drive customer adoption and sustainable growth.
• Measure outcomes: Conduct regular data-driven business reviews, evaluating product execution, adoption, revenue, market performance, and other defined success metrics.
• Make evidence-based decisions: Combine quantitative and qualitative insights to identify opportunities, assess trade-offs, and guide product decisions.
• Navigate ambiguity: Decode vague or competing priorities, manage conflicting inputs, identify risks, and drive initiatives forward despite complex or evolving requirements.
• Influence without authority: Build strong relationships across technical and non-technical teams and effectively influence stakeholders at all organizational levels.
• Connect technology and experience: Balance technical architecture, APIs, cloud infrastructure, user experience, compliance, and broader business objectives when making product decisions.

Requirements:

• Product leadership experience: 8+ years of product management experience, preferably in SaaS, IaaS, PaaS, or similarly complex technology environments.
• Strategic track record: Demonstrated success defining product strategies, leading significant product launches, and delivering measurable customer and business outcomes.
• Analytical capability: Strong quantitative and qualitative analytical skills, with the ability to turn data and customer insights into product decisions and compelling business cases.
• Stakeholder influence: Excellent communication and interpersonal skills, with the ability to influence senior stakeholders, secure executive buy-in, and collaborate effectively across functions.
• Technical depth: Strong understanding of technology, cloud platforms, APIs, enterprise software, and modern product development, with the ability to engage deeply in technical discussions while maintaining a strategic perspective.
• Customer experience: Strong understanding of UI/UX principles and the ability to translate complex technical or regulatory requirements into intuitive customer experiences.
• Ownership and initiative: Proven ability to take ownership, navigate ambiguity, resolve competing priorities, and independently drive complex initiatives from concept through delivery.
• Industry experience: Experience working with cloud technologies, APIs, communications platforms, and/or enterprise software.
• Regulated environments: Experience working in a regulated ecosystem is desirable, particularly where product experiences must balance customer accessibility with compliance requirements.
• Developer products: Experience building products or services related to APIs and developer experience is a plus.
• Education: Bachelor’s degree in Computer Science, Engineering, or equivalent practical experience.
• Collaboration: Ability to work effectively within a globally distributed, remote-first organization and occasionally travel for team or project meetings.
• Location: Candidates must be based in Ontario, British Columbia, or Alberta, Canada.

Benefits:

• Competitive compensation: Estimated salary range of CAD $145,840–$182,300 for candidates based in British Columbia.
• Performance incentive: Target bonus opportunity of 15%.
• Paid time off: Generous time-off programs designed to support sustainable work and personal well-being.
• Parental and wellness leave: Dedicated leave programs supporting family needs and employee wellness.
• Healthcare: Comprehensive healthcare benefits, with offerings varying by location.
• Retirement savings: Access to a retirement savings program.
• Remote-first work: Flexibility to work remotely from eligible Canadian provinces.
• Team connection: Opportunities for occasional travel to participate in customer meetings, project sessions, functional events, and team gatherings.
• Professional growth: Opportunity to work on high-impact products at the intersection of communications, APIs, cloud technology, developer experience, and compliance.
• Inclusive culture: A globally distributed environment that values diverse experiences, collaboration, initiative, and continuous learning.
• Community impact: Opportunities to contribute to positive change through volunteering and community-focused initiatives.