Indigenous Health Services Manager

Lead culturally safe health services at First Light through Indigenous health protocols, operational coordination, and relational leadership. This leadership role supports Newfoundland and Labrador communities.As Manager of Health Services, you report to the Director of Health and lead daily health program operations. You oversee medical transportation, Indigenous patient navigation, Jordan’s Principle coordination, wellness counselling, the health clinic, and community supports. Your work strengthens client-centered services aligned with First Light’s Strategy Wheel.Key Responsibilities:
Lead culturally safe delivery of health-related programs and servicesOversee transportation, navigation, Jordan’s Principle, counselling, and clinic teamsSupervise coordinators through mentoring, meetings, and circle-based supervisionBuild relationships with Elders, Knowledge Keepers, and lived-experience communitiesMonitor services, budgets, utilization, staffing, and resource requirementsRequirements:
Understanding of Indigenous cultures, traditions, health protocols, and cultural safetyHealth Sciences, Indigenous Studies, Social Work, Public Health, or equivalent experienceExperience leading programs, supervising teams, and delivering health or social servicesSkills in leadership, mentoring, problem-solving, conflict resolution, and engagementBudget, reporting, driver’s licence, First Aid/CPR, and screening requirementsBring reflective leadership, cultural awareness, and operational strength to First Light’s Indigenous health services and community partnerships.
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