Delivery Manager - CIAM Migration
EPAM Systems
The Delivery Manager is accountable for end-to-end delivery of a customer identity and profile modernization program, migrating from SAP Gigya to Microsoft Entra External ID. The role balances engineering understanding, delivery leadership, and client partnership to ensure predictable, high-quality outcomes across Dev, QA, and Production, while meeting schedule, scope, quality, security, and budget targets.
This role leads cross-functional teams delivering:
- Authentication and user journey updates for server-rendered JavaScript web applications
- User profile data migration and ongoing operations in Azure Cosmos DB
- Integration with external Email Marketing platform
- Integration with OneTrust for consent and privacy workflows
- Batch file feeds to a data platform
- Edge security and traffic controls (e.g., Azure Front Door, App Gateway, WAF, rate limiting)
- Cutover planning, hypercare, and post-launch stabilization
Req.#1081312964
Build and maintain an integrated delivery plan across scope, milestones, dependencies, RAID and cutover/hypercare Establish delivery governance and ceremonies that ensure outcomes, not just activity Serve as the primary delivery contact for client stakeholders, proactively managing expectations and tradeoffs Organize cross-functional delivery teams and build a high-performing environment with strong onboarding and continuous improvement Own RAID and quality practices; partner with security/privacy on PII, consent and auditing requirements Manage scope, budget and staffing to ensure profitability and keep delivery GREEN 7+ years in delivery/program/project management for software engineering, including multi-workstream deliveries and cutovers Strong grip on Agile/Scrum/Kanban, CI/CD and QA automation, with identity/authentication (SSO/CIAM/OIDC/OAuth) delivery experience Comfortable with cloud-based architectures, preferably Azure, and close collaboration with DevOps/engineering leads Excellent communication, able to explain issues and solutions to technical and non-technical audiences Experience with Microsoft Entra External ID, Azure AD B2C or CIAM migrations, and Azure Cosmos DB operations Knowledge of edge security controls: WAF, rate limiting, traffic routing (Front Door/App Gateway) Experience integrating OneTrust or similar consent/privacy tooling and coordinating with marketing platforms Familiarity with batch data exchange patterns: file formats, scheduling, reconciliation, idempotencyVacancy posted 13 hours ago
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