Technical Analyst / Application Support
Temporary
S.I. Systems
Our client is seeking a Senior Technical Analyst to provide application administration and Tier 2/3 support for a multi-year COTS implementation.
Join a project supporting enterprise implementation and sustainment of Commercial Off-The-Shelf (COTS) applications for a major mining organization. This hands-on role focuses on system configuration, administration, troubleshooting, and vendor coordination across desktop and SaaS applications. The position includes ownership of license management and operational support across an existing portfolio of enterprise systems. This offers visibility across infrastructure, security, and application teams managing critical technology platforms. 1 year Contract, hybrid 3 days in office Must HavesExperience as an IT technical analyst providing application administration and support during a COTS implementation and sustainment
Hands-on experience with vendor-led deployments and being the liaison between business and technical teams.
Strong in system configuration, administration, tier 2/3 support, and troubleshooting for complex systems used by field personal
Experience supporting users and testing (UAT)
Experience in software license management and vendor coordination
Familiarity with ITSM tools such as ServiceNow Nice to Have
Experience supporting platforms like SAP, ServiceNow, Deswik, or MineSight
Experience working with field
Experience managing multiple enterprise applications simultaneously
Vacancy posted 9 hours ago
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