Patient Registration/Cashier/Health Records Clerk

South Okanagan General Hospital has an exciting opportunity for a Casual Patient Registration, Cashier, Health Records Clerk to join their team in Oliver, B.C.!

This position works: 07:00 to 15:00, 08:00 to 16:00, 12:00 to 20:00, 16:00 to 20:00

Days off: Rotating

How will we help you grow?

Join our team as a casual employee, where you’ll enjoy variety, gain valuable experience, and have the chance to grow your career. Work hours range from 0 to 37.5 per week, with shifts available on short notice or pre-scheduled to cover leaves. Many of our team members start in casual roles and transition into permanent positions. Plus, we offer competitive wages, shift premiums, employer-paid training, and an Employee & Family Assistance Program to support you every step of the way.

What Will You Work On?

This position performs clerical and patient registration duties such as:

• Completes Patient Registration documentation for the admission of patients by interviewing patients, relatives or friends to obtain personal information and proof of eligibility;
• Explains Admission form, eligibility policies, room differentials and obtains signatures on forms as required;
• Scheduling, booking and communicating appointment information to staff, patients, physicians' offices and/or nursing units;
• Requisitions diagnostic tests and procedures;
• Receiving payments for a variety of patient bills and sundry accounts, balances daily cash, prepare bank deposits and cash reports, maintain petty cash accounts;
• Performs accounts receivable duties, receiving and inputting charges/payments, posting billing information and issuing change and receipts;
• Identifies available bed booking options and communicates these options;
• Receives and records patient valuables for safekeeping;
• Assembles charts/files, identifies and processes corrections in medical records, release of information, calculating and maintaining statistics, entering information into appropriate registries and databases;
• Retrieves, organizes and maintains filing systems for patient records, reports, paper and electronic documentation;
• Reviews admission/discharge forms or reports for correct insurance classification
• Performs hospital switchboard duties as required;
• Provides information and directions to visitors and handles telephone inquiries such as patient room numbers and visiting hours;
• Produces a variety of correspondence including letters, memoranda, medical reports, forms, medical billings from rough draft, general instruction and/or recording devises;
• Receives, opens and redirects the hospital’s incoming mail;
• Performs other related duties as assigned.

What should your application include?

• A 5-minute typing test (45+ NWPM) from a recognized institution, completed within the past 48 months (non-supervised tests not accepted). Click here for testing details.
• A Medical Terminology Certificate
• Your Resume outlining two year’s recent related experience, Or an equivalent combination of education, training and experience;
• A Cover Letter stating your availability to start in a new position and on-call, casual work (i.e. days of the week).

Come join our team and see why we’re one of B.C.’s Top Employers! Explore our extensive benefits, career growth opportunities, and lifestyle in one of the most beautiful and diverse regions of Canada. Ready to love where you live and work? Apply today!