Customer Service Representative
$25 - $28 par heureIntérimaire
Hays
Customer Service Representative (Contract)
$25–28/hour
12+ Month Contract (Maternity Leave Coverage)
Onsite | Delta, BC
Your New Company
Hays Specialist Recruitment is partnering with a global leader in logistics and transportation (confidential) to hire a Customer Service Representative for a maternity leave contract. This organization manages high-volume vehicle logistics operations, supporting the movement of tens of thousands of vehicles monthly. This role is ideal for someone detail-oriented, organized, and experienced in customer-facing, operations-driven environments.
Key Responsibilities
- Manage customer service inquiries related to vehicle logistics and shipments
- Track and process high volumes of vehicle data, including VIN numbers
- Coordinate and support vehicle movement through logistics facilities (approximately 38,000–40,000 vehicles per month)
- Assist with customs-related documentation and processes
- Generate reports and maintain accurate records of vehicle activity and status
- Communicate effectively with internal teams and external stakeholders to ensure smooth operations
- Maintain a high level of accuracy and attention to detail in all administrative and tracking tasks
- Support operational workflows and escalate issues where necessary
What You Need to Succeed
- Previous experience in customer service within a logistics, transportation, or operations-focused environment
- Strong attention to detail and ability to manage large volumes of data accurately
- Experience working with reports, tracking systems, or operational data
- Excellent communication skills and a professional, customer-focused approach
- Ability to work in a fast-paced, structured environment with fixed schedules
- Valid driver’s license (must-have)
- Access to a reliable vehicle and a clean driver’s abstract (must-have)
- Strong organizational and problem-solving skills
Work Schedule
- Tuesday to Saturday schedule (fixed shift)
- Tuesday to Friday: 6:30 AM – 3:00 PM
- Saturday: 6:45 AM – 3:15 PM
- Overtime may be available based on operational needs
What’s in It for You
This is an exciting opportunity to join a globally recognized logistics organization and gain hands-on experience in high-volume operations.
- Competitive hourly rate
- Long-term contract with potential extension
- Exposure to logistics, customs, and vehicle operations
L'offre d'emploi a été publiée il y a 1 jour
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