Guest Service Agent

Thank you for your interest in joining our Award Winning Team! Located in Emerald Park, a 10 minute drive from Regina, the Sleep Inn hotel is looking for enthusiastic individuals who love people and have a passion for hospitality to join us.

The successful candidate must be able to work weekends a variety of shifts including 6am-2pm.

Work hours are 32-40 hours per week depending on hotel occupancy. On average it will be 40 hours/week.

What Can you Expect?
-An upbeat environment where every team member is valued!
-Fast paced and slow times depending on the time of day
-Training to make sure you know what you are doing
-Exposure & experience in all departments
-Working with guests from all over the country who have different needs & expectations
-Health & Dental Benefits Package available for full time employees after 3 months of continuous employment

What Do We Expect?
-Upbeat, positive attitude
-Computer proficiency including Microsoft Word and Excel
-Phone skills
-Professional written & oral communication skills
-Reliability
-Social Media Skills

Day to Day Tasks Include:
-Selling rooms to guests via phone and in person
-Checking in and checking out guests
-Balancing payment transactions
Ensuring guests have an excellent stay experience
-Resolving any customer concerns
-Managing Guests' Expectations
-Running deliveries to guests rooms
-Proving reporting as required by management
-Coordinating with various departments to ensure all guests' needs are met
-Any other tasks that are required to ensure the hotel runs smoothly

We will only consider candidates that live in the Regina area and have at minimum 2 Years HOTEL FRONT DESK experience

If this sounds like the position for you, please apply online with resume and cover letter indicating why you are interested