Showroom Consultant

DUTIES AND RESPONSIBILITIES

• Develop and retain strong relationships with a wide range of customers, including builders, designers, contractors and homeowners.


• Assess customers’ needs, guiding their product selection and purchase.


• Respond to inquiries with accurate pricing, inventory, and delivery information.


• Handle special orders, requests, issues/concerns with enthusiasm and efficiency.


• Provide quotes for clients and follow ups.


• Examine and resolve customer issues, address short payments, and returns in a timely fashion.


• Continually improve product knowledge and stay up to date on the latest trends and innovative technology.


• Maintain product displays and literature to ensure most current information is available to customers


• Conduct after sales service with customers


• Work closely with others (clients, suppliers, co-workers) in a professional, cooperative, and positive manner.


• Other duties as required

SKILLS AND COMPETENCIES

• A strong sales presence


• Outstanding customer service and interpersonal skills


• Quick responsiveness and problem-solving skills


• Able to learn and operate the applicable software system used to process orders


• Intermediate math skills


• Organizational and time management skills


• Can work independently and in a team environment


• Ability to work in a fast-paced environment


• Basics of design and interior decorating is an asset


• Must work Saturdays and have reliable transportation

EXPERIENCE/EDUCATION:

• Minimum Grade 12 education required


• Minimum of two years’ sales experience 


• Knowledge of the plumbing products would be considered an asset


• Strong computer skills with the ability to quickly learn new systems

WHY WORK FOR US  

• Company paid benefits


• Employee and Family Assistance Program (EFAP)


• Profit sharing


• RRSP match


• Paid sick days


• Career growth


• #GIVEBACK Program – Volunteer Day


• Personal Milestone Recognition Program


• Perkopolis Partnership


• Employee Referral Bonus Program


• Employee discounts on plumbing, electrical and heating products

OUR MISSION  

Providing the right solutions at the right time with our expert customer care.  

OUR VISION  

To be the preferred plumbing and lighting provider by offering superior customer experiences.  

FIND OUT MORE  

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Final candidates will be required to undergo an assessment and security screening, including a criminal record check. Employment is subject to screening completion that is satisfactory to Best Plumbing.  

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