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Member Service Coordinator

$40k - $45k per year
Full-time

BC Hockey

Job Responsibility:

BC Hockey is currently seeking a dedicated individual to join our team as a Member Service Coordinator. We welcome candidates who are enthusiastic and eager to learn to apply for this position. Join us in making a difference in the world of hockey!

PLACEMENT REQUIREMENTS

The ideal candidate for the Member Services Coordinator position should hold relevant post-secondary education or appropriate experience, as well as a minimum of 1-3 years of demonstrable experience. Additionally, the successful candidate will also possess a combination of the following valuable experiences, skills and abilities:

· Willing to learn about the Hockey Canada and BC Hockey Bylaws, Regulations and Policies

· Proficiency in computer systems (Microsoft Office mandatory)

· Possess good communication, administrative and organizational skills.

· Strong time management, and client service abilities

· Demonstrate ability to communicate effectively.

· Willing to work occasional evenings and weekends, as required.

· Required to obtain Respect in Sport Workplace certification, Criminal Record Check and Concussion Awareness Training Tool (CATT) certification / completion.

POSITION DUTIES:

Registration and Membership

· Process Membership Applications

· Reviewing of Recreational and Carded Team Staff Certifications

· Review Minor Hockey carded teams eligible for Championships

· Reporting through the Hockey Canada Registry

Programs

· Process coaching post task

· Process all coaching and officiating clinic entry and set up

· Assist with program registrations and payments

· Assist with leagues monthly reconciliation

· Assist with camp/event preparations as required

Administration

· Answer all phone calls and direct as necessary

· Process all general inboxes and answer or direct inquiries

· Format and distribute correspondence as required

· Processing Criminal Record Checks

· Insurance, Special Events and Tournament application review

· Shipments and tasks as required

Tournaments

· Process tournament requests

Job Type: Full-time

Pay: $40,000.00-$45,000.00 per year

Benefits:

  • Dental care
  • Disability insurance
  • Extended health care
  • Life insurance
  • RRSP match
  • Vision care

Flexible language requirement:

  • French not required

Schedule:

  • Monday to Friday

Work Location: In person

Vacancy posted 1 day ago
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