Member Service Coordinator
$40k - $45k per yearBC Hockey
Job Responsibility:
BC Hockey is currently seeking a dedicated individual to join our team as a Member Service Coordinator. We welcome candidates who are enthusiastic and eager to learn to apply for this position. Join us in making a difference in the world of hockey!
PLACEMENT REQUIREMENTS
The ideal candidate for the Member Services Coordinator position should hold relevant post-secondary education or appropriate experience, as well as a minimum of 1-3 years of demonstrable experience. Additionally, the successful candidate will also possess a combination of the following valuable experiences, skills and abilities:
· Willing to learn about the Hockey Canada and BC Hockey Bylaws, Regulations and Policies
· Proficiency in computer systems (Microsoft Office mandatory)
· Possess good communication, administrative and organizational skills.
· Strong time management, and client service abilities
· Demonstrate ability to communicate effectively.
· Willing to work occasional evenings and weekends, as required.
· Required to obtain Respect in Sport Workplace certification, Criminal Record Check and Concussion Awareness Training Tool (CATT) certification / completion.
POSITION DUTIES:
Registration and Membership
· Process Membership Applications
· Reviewing of Recreational and Carded Team Staff Certifications
· Review Minor Hockey carded teams eligible for Championships
· Reporting through the Hockey Canada Registry
Programs
· Process coaching post task
· Process all coaching and officiating clinic entry and set up
· Assist with program registrations and payments
· Assist with leagues monthly reconciliation
· Assist with camp/event preparations as required
Administration
· Answer all phone calls and direct as necessary
· Process all general inboxes and answer or direct inquiries
· Format and distribute correspondence as required
· Processing Criminal Record Checks
· Insurance, Special Events and Tournament application review
· Shipments and tasks as required
Tournaments
· Process tournament requests
Job Type: Full-time
Pay: $40,000.00-$45,000.00 per year
Benefits:
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- RRSP match
- Vision care
Flexible language requirement:
- French not required
Schedule:
- Monday to Friday
Work Location: In person
$25 - $30 per hour
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