Client Experience Coordinator

Job Responsibility:

Butterfly Paediatric Therapy is a wonderful and inspiring place to work- full of passionate staff working with children to help them spread their wings! We are looking for a rock star Client Experience Coordinator to work alongside our current amazing Client Experience team to maintain the office vibe and support our team of dedicated therapists and clientele of wonderful families and children. We are a team of Physiotherapists, Occupational Therapists and Speech Language Pathologists who service kids aged 0-18.

We have grown to 2 locations and need front line support in Mississauga to assist in providing effective and efficient service. We require someone we can rely on, to provide friendly support for both therapists and families, who will keep the office running smoothly, maintain bookkeeping, and the clinic's organizational structure . This involves booking appointments, billing, answering phone calls, meeting and greeting clients, filing/faxing, maintaining databases, QuickBooks data management, light office cleaning, and assisting clinicians with surface cleaning and preparation of materials. The position is for approximately 30-35 hours per week including two evening shifts, with the potential for growth. Compensation is $19-$20 per hour with a benefits package. Minimum 2-5 years of client experience. Experience working with people in a health care setting and knowledge of the electronic medical records software ‘Jane' would be an extreme asset!

The successful candidate will:

• Love kids!
• Be a master of time management and efficiency
• Be incredibly organized and detail oriented
• Have experience with QuickBooks
• Possess qualities of leadership
• Possess a positive and professional attitude
• Possess great interpersonal skills, phone and in person
• Be courteous, empathetic, and comfortable in a paediatric environment
• Have excellent oral and written communication skills
• Be confident in organizing workload and priorities
• Be proficient in Microsoft Excel and Google Docs
• Strive for excellence, be honest, and make every day positive in keeping with the values at Butterfly
• Provide both a resume and a cover letter - applications require both - please let us know why you would be a good fit for Butterfly and why you would excel in this position

Job Types: Full-time, Permanent

Benefits:

• Casual dress
• On-site parking

Work Location: In person

Application deadline: 2021-11-26