Full-Time Collection Officer Role

Keltic Collections seeks a dedicated Collection Officer for a full-time, in-person position. Thrive in a fast-paced environment where assertiveness and negotiation skills are essential for effective debt resolution. Join Keltic Collections to address challenging situations and navigate negotiations with debtor clients. This role requires excellent critical thinking and communication skills, focusing on immediate resolutions and long-term arrangements. You will be responsible for gathering crucial information and ensuring compliance while handling both inbound and outbound calls. Key Responsibilities:

• Negotiate payment terms using critical thinking skills
• Manage inbound and outbound calls regarding payments
• Maintain detailed records of communications accurately
• Investigate and trace debtors for contact information
• Complete administrative tasks and clerical duties as required

• General collection experience preferred, training provided
• Strong negotiation and organizational skills
• Detail-oriented with efficiency in multitasking
• Proficient in computer and communication skills
• Ability to meet targets and objectives consistently