Senior Analyst, Quality Assurance Products

About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.About the location:
Four Seasons Hotels and Resorts is a global, luxury hotel management company. We manage over 130 hotels and resorts and 50 private residences in 47 countries around the world and growing. Central to Four Seasons employee experience and social impact programming is the company's commitment to supporting cancer research, and the advancement of diversity, inclusion, equality and belonging at Four Seasons corporate offices and properties worldwide. At Four Seasons, we are powered by people and our culture enables everything we do.Senior Analyst, Quality Assurance Products
The Senior Analyst, Quality Assurance (QA) Products is responsible for executing and supporting QA activities across Microsoft Dynamics 365 Finance & Operations enhancements, integrations, releases, and Microsoft One Version updates. This role designs, maintains, and executes comprehensive testing strategies, including functional, system integration, end-to-end, regression, smoke, and user acceptance testing, ensuring solutions meet business requirements, quality standards, and operational expectations.Working closely with the QA Manager, Product Owners, functional consultants, developers, business stakeholders, and system integration partners, the Senior Analyst helps deliver reliable, high-quality releases by identifying risks, validating business processes, and promoting continuous improvement across the testing lifecycle.What You'll Be Doing:
Test Planning & Execution
Apply the established test strategy and processes across D365 F&O Finance, Supply Chain, Procurement, and related modules.Analyze business requirements, user stories, acceptance criteria, and functional design documents to develop detailed test plans, scenarios, scripts, and coverage matrices.Execute functional, integration, end-to-end, regression, smoke, sanity, and post-deployment validation;
document results and supporting evidence.Test Automation, Tools & Data
Create and maintain test plans, test suites, test cases, execution records, and traceability in Azure DevOps (ADO).Create, execute, and maintain automated regression tests using approved tools such as D365 Task Recorder, RSAT, Leapwork, Selenium, or successor platforms.Prepare and maintain reliable test data, validate environment readiness, and raise data or configuration issues that may affect test execution.Integrations, Performance & Reporting
Validate interfaces and end-to-end transactions between D365 F&O and upstream or downstream systems, including e-commerce, WMS/TMS, banking, tax, and other boundary applications.Support load, stress, and performance testing by preparing scenarios, executing tests, capturing results, and helping investigate bottlenecks.Maintain accurate dashboards and status reports covering execution progress, defect trends, test coverage, risks, and release readiness.Release Support & Continuous Improvement
Support release validation by executing assigned test cycles and providing evidence-based quality assessments to the QA Manager.Identify candidates for automation, improve reusable test assets, and help reduce manual regression effort and cycle time.Evaluate new QA tools and AI-assisted testing capabilities through assigned proofs of concept, documenting benefits, risks, and recommendations.Risk, Compliance & Defect Management
Follow internal controls and quality gates for code promotion, configuration changes, and deployment approvals.Prepare test evidence and quality inputs for release reviews, risk assessments, Change Advisory Board meetings, and IT compliance reviews.Maintain traceability from requirements through test cases, defects, retesting, and deployment in support of ITGC, SOX, and audit requirements.UAT, Defect Triage & Business Enablement
Prepare release-readiness documentation, test summaries, and recommendations for review and approval by the QA Manager.Coordinate and support User Acceptance Testing workshops with Finance, Operations, Procurement, and other business stakeholders.Pr
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