Talent Management and Learning Coordinator

Job Responsibility: Status Temporary Full-Time Temporary - Approximate length of assignment, in months 12 Type of Position a Replacement Start Date Salary Annually Salary Grade $66,833.00 - $75,892.00 Department York Region -> Office of the CAO -> People, Equity and Culture Location Hybrid work opportunities may apply - CA PEC - 17250 Yonge Street - Newmarket, ON L3Y 6Z1 CA (Primary) (E)

ABOUT US Almost 1.2 million residents call York Region home, making it one of the largest regions in Canada - and the fastest growing with a population that's expected to grow to more than 2 million by 2041. Our geography, which is comprised of about 1,800 square kilometers over nine different municipalities, is as beautiful, interesting and diverse as our people. Local government is organized in a two-tier structure and we work together with our local municipalities to provide residents and businesses access to a broad selection of services and resources.

WHAT WE OFFER Consistently named one of Canada's Best Employers by Forbes, we offer a collaborative, progressive workplace that takes pride in our organizational culture and is committed to living The 13+ Factors of Psychological Health and Safety in the Workplace - aligned with our vision to create strong, caring and safe communities both within and outside our walls.

• Defined Benefit Pension Program - With the Ontario Municipality Employees Retirement System (OMERS) defined benefit pension plan, you can confidently retire knowing that you will have income for life. Eligibility from date of hire as a full-time employee and includes employer-matched contributions.
• Employer of Choice - Recognized as the highest-ranking government employer in Canada and fourth overall among 300 organizations.
• Benefits and Wellness - Employees and their loved ones have access to an employee health care spending account, access to a 24/7 Employee and Family Assistance Program and corporate discounts and purchase plans for day-to-day products and services. Casual employees are eligible to receive payment in lieu of benefits and/or vacation.
• I nclusive and Diverse Workforce - We're committed to fostering an environment that celebrates all dimensions of diversity and ensures everyone can develop to their full potential, participate freely in society and live with respect, dignity and freedom from discrimination. Our robust Inclusion, Diversity, Equity and Accessibility program continues to grow, and has been recognized by the United Nations and many other organizations for our leadership.

ABOUT THE ROLE: Reporting to the Manager, Talent Management and Development, is responsible for providing coordination and technical support to Corporate Learning and Development programs and curriculum, including scheduling, coordinating and evaluating courses; administering and managing training databases and libraries including the Learning Management System (LMS); liaising with facilitators and participants; compiling statistical data and generating reports; and providing logistical support to ensure course success. The Coordinator will also administer the organization's Employee Recognition platform; administering and maintaining the program and website; preparing program audits, tracking forecasts to enhance the creation of a recognition culture.

WHAT YOU'LL BE DOING:

1. Learning and Development Coordination and Analysis Functions:

• Gathers information on courses to be offered each calendar year from facilitators and creates/coordinates information in Corporate Learning calendar and database; schedules training rooms and equipment needed.
• Communicates with other Departments and external partners/vendors to ensure all Corporate Learning opportunities are promoted and coordinated; oversees all aspects of training databases from entering/updating the course calendar information, to tracking the applications, confirming participants, reporting on attendance, cancellations and employees who do not show up, submitting information for billing charge backs and dealing with any issues that arise.
• Greets, registers and introduces facilitators and participants; sets up classroom; distributes course materials; provides technical support for audio/visual equipment set-up and ensures facilitators have everything they need to facilitate Corporate Learning sessions.
• Creates, distributes and summarizes course evaluations, using survey software, per session; reports all concerns/suggestions to the Lead and sends summaries to the facilitators.
• Prepares course material and arrangements including printing documents, preparing packages and booking rooms.

2. Recognition Program Administration, Research and Analysis Functions:

• Coordinates and implements approved recognition initiatives, including administration and technical support of the program website.
• Researches, analyzes, compiles and maintains data; prepares reports and makes appropriate recommendations to management for future planning.
• Gathers information and provides support to identify employee recognition issues, trends and solutions by reviewing best practices from other organizations/conferences/published articles, etc.

3. Administrative and Financial Support Activities:

• Provides information to support the development of financial plans and budget projections for the delivery of the learning and recognition programs, and monitors and tracks expenditures.
• Assists with the implementation of process improvements including working with the technology vendor on upgrades and process enhancements.
• Assists in the development and maintenance of processes, guidelines and templates.
• Provides information and supports the creation of reports, briefing notes and presentations in accordance with Regional guidelines, formats and templates.

4. Liaison, Communication and Customer Service Activities:

• Communicates and liaises with stakeholders and works to ensure input and representation from key stakeholders is obtained and maintained.
• Liaises with external providers for knowledge sharing and recurring discussions on recommendations for improvement opportunities.
• Implements customer service strategies to ensure that services provided meet Regional standards.
• Assists in the facilitation of presentations on program initiatives to Branch, Department and Regional employees, as directed.
• Provides system administrator training (LMS and Recognition Platforms), as required

WHAT WE'RE LOOKING FOR:

• Successful completion of a Community College Diploma in Business Administration or related field or equivalent approved combination of education and experience.
• Minimum three (3) years' coordination and organizational experience in a corporate environment including support in recognition or learning initiatives, event planning and project coordination.
• Good presentation, analysis, report writing/editing and research skills.
• Computer literacy utilizing MS Office software applications and experience entering data and running reports and queries in databases.
• Familiarity with e-learning software, learning management systems (LMS), web-based evaluation tools and/or employee recognition platforms.

Council Approval Date Scheduled Weekly Hours Scheduled Shifts Operational Hours Close Date August 22, 2024 # of Hires Needed 1 Union Non Union Staff .

Please apply online by 5:00PM EST of the closing date indicated above. We thank all candidates for their interest; however, only those selected for an interview will be contacted via email.

York Region is an equal opportunity employer committed to an inclusive, barrier-free recruitment and selection process. At the Region, we respect, encourage and celebrate our diversity. If contacted for an employment opportunity, please advise if you require Code-protected accommodation.