Specialist, National Operations Administration - Canada

OVERVIEW

Reporting to the Manager, National Operations Administration, the Specialist plays a key role in enabling efficient day-to-day operations through disciplined coordination, accurate execution, and timely reporting. The role supports cross-functional priorities by managing action items, maintaining operational information, and contributing to continuous improvement across the National Operations team.

This is a full-time, salary paid position requiring residency in Southern Ontario, Canada. 

RESPONSIBILITIES

Task Management and Operational Coordination

• Provide coordinated operational support across National Operations, ensuring priorities, action items, and deliverables are managed effectively in a dynamic environment.


• Support leadership initiatives by monitoring progress, maintaining key documentation, and driving follow-up on outstanding deliverables.


• Partner with Operations leadership and internal stakeholders to advance cross-functional priorities and ensure timely execution of executive-directed actions.


• Prepare clear, decision-ready updates, presentations, and supporting materials for leadership and stakeholder audiences.

Data Management and Reporting

• Manage operational data, trackers, and reporting tools with a strong focus on data integrity, accessibility, and version control.


• Develop and maintain reports, dashboards, and visual summaries that support operational oversight and executive decision-making.


• Analyze operational information to identify trends, support planning, and inform business decisions.


• Conduct research and analysis in support of strategic priorities, operational reviews, and continuous improvement efforts.


• Identify opportunities to strengthen reporting accuracy, automation, and overall data management practices.


• Translate complex operational data into clear, effective presentations for leadership and stakeholder audiences.

Process Mapping and Continuous Improvement

• Develop and maintain process maps, workflows, and operational documentation to support planning, execution, and process discipline.


• Support the identification and implementation of process improvements that enhance efficiency, consistency, and operational effectiveness.


• Contribute to standardized templates, reporting tools, and knowledge resources that strengthen team effectiveness and consistency.


• Document business requirements, procedures, and process changes to support alignment, continuity, and change adoption.

General Support

• Perform additional administrative, analytical, and operational tasks as required to support the National Operations team’s goals and initiatives.

QUALIFICATIONS

Education

• Bachelor’s degree in Business Administration, Operations, Data Analytics, Communications, or a related field.


• An equivalent combination of education and experience may be considered.
  

Experience

• 3–5 years of experience in operations support, coordination, or data management roles.


• Experience in residential blue box (printed paper and packaging) recycling operations is considered an asset.


• Experience operating in complex, multi-project environments with cross-functional stakeholder groups.


• Demonstrated ability to manage competing priorities in a fast-paced, evolving environment.


• Experience supporting senior leaders and preparing executive-level materials and reporting.


• Proven success coordinating initiatives, tracking deliverables, managing operational information, and maintaining structured documentation.
  

Knowledge /Competencies/Skills

• Preference will be given to candidates with a strong understanding of artificial intelligence (AI) concepts and the ability to apply and communicate AI technologies effectively in a business environment.


• Strong understanding of operational coordination, workflow management, and data governance practices.


• Ability to apply sound judgment, think creatively, and develop practical solutions that support departmental objectives.


• Advanced proficiency in Microsoft Office 365, including Outlook, Teams, Word, Excel, PowerPoint, SharePoint, and Visio.


• Experience using collaboration and project tracking tools, such as Microsoft Teams, Jira, or similar platforms.


• Strong analytical, planning, and execution capabilities.


• Excellent attention to detail and commitment to accuracy and quality.


• Strong written communication and presentation development skills.


• Ability to manage confidential and sensitive information with discretion and professionalism.


• Highly organized with strong prioritization and time management skills.
  

WORKING CONDITIONS

Working Hours

• All Circular Materials employees work a 40-hour week remotely from a Canadian home office.


• The incumbent must coordinate effectively with internal and external stakeholders across multiple Canadian time zones.


• Occasional flexibility in working hours may be required.

Remote and/or Field Work

• Remote working environment with the ability to travel as needed.

Travel

• The role requires residence in Southern Ontario and periodic travel to the Toronto head office or alternate locations for meetings and working sessions.


• The position also requires occasional overnight travel for site visits and in-person meetings.


• A valid driver’s license is required.
  

PAY TRANSPARENCY

Expected Compensation :

• An annual base salary in the range of $65,000 to $85,000 


• The actual salary offered will be determined within the range, and will depend on factors, such as the candidate’s unique qualifications, relevant experience, work location and expected contributions.  

Job Vacancy Reason

• This position is a new role.

Artificial Intelligence

• AI is not used during our hiring processes.

Applicant and Interviewee Communication

• We thank all applicants for their interest. However, only those under consideration will be contacted.


• Applicants who have been interviewed will be informed whether a hiring decision has been made within 45 days of their final interview.

Record Retention

• Job posting records and associated application forms will be retained for at least three years.

ABOUT CIRCULAR MATERIALS

Circular Materials is a national not-for-profit producer responsibility organization (PRO) that supports producers in meeting their extended producer responsibility (EPR) obligations across Canada. Created by producers for producers, we design, , and deliver effective recycling programs that drive advance innovation, improve environmental outcomes and create value across the recycling supply chain.

Through full-service program delivery, including collection, management, promotion, education, and reporting, we are advancing systems where more materials are recycled and returned to producers for use in new packaging and products. 

Learn more at circularmaterials.ca. 

Circular Materials is an equal opportunity employer, committed to building a workforce that reflects diversity of thought, skills, experiences, and backgrounds as we work together to accelerate a circular economy for people and the planet.

Our inclusive hiring practices aim to foster a culture where all employees feel a strong sense of belonging. We are proud of our recent diversity survey results which showed that: 

• 54% of Circular Materials employees identify as women.


• 50% of Circular Materials employees identify as visible minorities.


• 90% of employees believe Circular Materials fosters a strong sense of belonging for employees of all backgrounds. 


• 86% of employees recommend Circular Materials as an inclusive workplace.

We welcome applications from candidates of all backgrounds, including Indigenous Peoples (First Nations, Inuit, and Métis), persons with disabilities, racialized individuals, and members of the 2SLGBTQIA+ community. Circular Materials is committed to reconciliation and to advancing Indigenous representation and partnerships across our organization and programs. We recognize that we operate on the traditional territories of diverse Indigenous Nations, and are dedicated to respecting Indigenous rights, governance, and contributions in our work and communities.

Circular Materials supports reasonable requests for accommodation in accordance with all applicable provincial accessibility standards. Requests for accommodation will be provided by Circular Materials through the recruitment and/or assessment processes, upon contacting View email address on jobs.jobcopilot.com . This email is only used for accommodation requests.