IT Operational Analyst II

Overview

At Zebra, we are a community of innovators who come together to create new ways of working. United by curiosity and a culture of caring, we develop smart solutions that anticipate our customer’s and partner’s needs and solve their challenges.

Being part of Zebra Nation means you are seen, heard, valued, and respected. Drawing from our unique perspectives, we collaborate to deliver on our purpose. Here you are part of a team pushing boundaries today to redefine the work of tomorrow for organizations, their employees, and those they serve.

You’ll have opportunities to learn and lead in a forward-thinking environment, defining your path to a fulfilling career while channeling your skills toward causes you care about—locally and globally.

Come make an impact every day at Zebra.

What We're Looking For

Operations Analyst II is responsible for day to day operations with managing purchase orders (POs), process invoices, track procurement activities and assist with invoice discrepancies. This role acts as a primary liaison between operational teams and corporate accounting to ensure accurate expense tracking, vendor contract alignment, and process efficiency.

Essential Duties and Responsibilities

• Procurement & PO Creation: Responsible for creating purchase orders (POs), overseeing their complete lifecycle, and managing invoice processing. Partner with procurement and accounts payable to resolve discrepancies, billing errors, and tracking issues.
• Continuously review transactional workflows (e.g., P-Card reconciliations, invoice routing, contract renewals) to find inefficiencies and implement improvements.
• Prepares diagrams and evaluates existing processes.
• Contributes to organizing, leading, facilitating, and communicating with cross-functional project teams.
• Works on developing metrics that provide data for process measurement, identifying indicators for future improvement opportunities.
• Contributes to collection of data to identify root cause of problems.
• Measures performance against process requirements.
• Works on aligning improvement to performance shortfalls.
• May deliver presentations and training courses including measurement, analysis, improvement and control.
• Contributes to surveying and analyzing best practices for techniques and processes.
• Contributes to performing cost and benefit analysis.
• May act as the interdepartment interface between the user and IT areas that are responsible for training the user in the interpretation of information system reports, report capabilities, and limitations.

Note: The statements herein are intended to describe the general nature and level of work being performed by employees, and are not to be construed as an exhaustive list of responsibilities, duties, abilities, and skills required of personnel so classified.

Minimum Qualifications:

• Bachelor's Degree required or equivalent experience
• Technical hands-on experience
• Ability to trouble shoot
• Demonstrated knowledge of applicable IT systems/applications
• Experience in documenting and maintaining up to date systems procedures

Preferred Qualifications (years):

• 2+ years of experience
• Good Communication Skills
• Ability to understand end user issues
• Able to work independently and excel in a collaborative environment
• Ability to develop new systems and tools
• Demonstrated analytical skills
• Experience in performing in a fast-paced, high growth, rapidly changing environment
• Ability to identify and implement process improvements

Equal Opportunity Employer

Zebra is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability and protected veteran status, or any other basis prohibited by law. If you are an individual with a disability and need assistance in applying for a position, please contact us at View email address on ca.workus.org .

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Pay Range

$67,120.00 - $100,680.00 Annual

Incentive Compensation

In addition to base pay, Zebra offers this role the opportunity to earn a performance-based annual cash incentive, at a target equal to 5% of base pay, in accordance with the terms of the applicable incentive plan.

Total Rewards

Zebra Total Rewards includes more than just pay and is structured to meet the needs of our changing global business and evolving talent. We are committed to providing our employees with a benefits program that is comprehensive and competitive – including healthcare, wellness, inclusion networks, and continued learning and development offerings. We offer community service days, in addition to the traditional insurances, compensation, parental leave, employee assistance program and paid time off offerings depending on the country where you work.

Salary offered will vary depending on your location, job-related skills, knowledge, and experience.

Job Posting Statement

To protect candidates from falling victim to online fraudulent activity involving fake job postings and employment offers, please be aware our recruiters will always connect with you via @zebra.com email accounts. Applications are only accepted through our applicant tracking system and only accept personal identifying information through that system. Our Talent Acquisition team will not ask for you to provide personal identifying information via e-mail or outside of the system. If you are a victim of identity theft contact your local police department.

AI Technology Statement

Zebra Technologies leverages AI technology to evaluate job applications using objective, job-relevant criteria. This approach enhances efficiency and promotes fairness in the hiring process. However, every decision regarding interviews and hiring is made by our dedicated team, because we believe people make the best decisions about people. For more on how we use technology in hiring and how we process applicant data, see our Zebra Privacy Policy .