Post Office Clerk (Shoppers Drug Mart)

Why this role is important?

SUMMARY:
To provide prompt and superior customer service at the retail postal outlet.
Maintain excellent customer service and checkout area

DUTIES & RESPONSIBILITIES:

CUSTOMER SERVICE:
Provides excellent customer service and positively engages with all customers
Maintains a neat and organized checkout area
Greets all customers and displays warm demeanor
Accurately scans or enters product data
Accurately accounts for cash and coupon, lottery, and PC Optimum
Asks for customer’s PC Optimum Card during each transaction

MERCHANDISING:
Ensures proper documentation completed with respect to customers receipt and return of goods
Merchandises and maintains designated areas (i.e. facing, signing, labeling, etc)

LOSS PREVENTION:
Ensures loss prevention Standards are followed
Controls cash, lottery, and stamp inventory

GENERAL:
Presents proper image to the public in accordance with Uniform Policy and Dress Code Guidelines
Complies with all health and safety regulations
Complies with all store policies and procedures
Ensures the standards of housekeeping and image are maintained
Perform other duties as required

QUALIFICATIONS:
Planning, Judgement and Decision Making
Balance teamwork and efficiency in processing the customer order
Organization and neatness
Efficiency in processing the customer order

EXPERIENCE:
Strong computer and register skills
Well organized with the ability to record keep
Detail oriented

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Why work in a Shoppers Drug Mart store?

Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied schedules, competitive pay and online learning through Academy.

Take ownership of your work and find more ways to care about your patients, co-workers, customers and community.

Associate Owners in the Shoppers Drug Mart network recognize Canada's diversity as an opportunity to better serve their communities, and strive to reflect the nation’s evolving diversity in the products they sell, the people they hire, and the culture they create in their stores. Accommodation is available upon request for applicants and colleagues with disabilities.​

In addition, we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect of us.