Manager, Facilities

About Us:

St.Amant supports over 5,000 people in Manitoba with developmental disabilities, autism and acquired brain injury. We are a not-for-profit organization that offers a wide range of supports for adults, children and their families. Our over 2,000 staff follow a person-centered approach and adapt to the needs of each person and each family.

St.Amant is committed to fostering a culture of diversity, equity, inclusion and accessibility where everyone is respected, valued and empowered to bring their authentic selves - free from fear of discrimination - while celebrating the diverse identities and experiences that enrich our community. We stand firmly against individual and systemic discrimination and racism as per the Canadian Human Rights Act.

St.Amant is a bilingual organization. Proficiency in both official languages (French/English) would be considered an asset.

We offer a competitive salary and a comprehensive benefits package that includes Health and Dental Plans, Life Insurance Plans, Long Term Disability, Employer Paid-Employee Assistance Plan and Employer-Matched Pension Plan. We offer three weeks vacation after your first year of employment, affordable on-site parking, onsite fitness facility with a one-time access fee and much more!

Position Summary and Scope of Service

The Manager, Facilities oversees building operations across assigned St.Amant facilities and leads a team of employees with various trade backgrounds in delivering preventive and corrective maintenance, routine and on-demand services. The scope of assigned facilities may evolve to include additional owned or leased locations as determined by organizational requirements. The Manager, Facilities is accountable for the safe, reliable, and efficient operation of assigned buildings, grounds, and infrastructure; management of building systems and maintenance programs; and compliance with applicable legislation, codes, and standards.

​Manager, Facilities report to the Senior Manager, Operations, and consistent with St.Amant's Mission, Values, and policies, the Manager, Facilities plays a critical role in ensuring the success of St.Amant's business and operations. Exemplifying St.Amant's mission, vision, and values, the Manager, Facilities works collaboratively with partner programs while providing employees with respectful customer service

Qualifications

Educational: 

• Certification or professional accreditation in a building systems, engineering technology, skilled trades or facility management discipline, such as a Red Seal
  trade certification, Certified Engineering Technologist (C.E.T.) designation, power engineering qualification, or equivalent
  

Professional: 

• Demonstrated progressive management experience with direct responsibility for supervising employees, managing performance, resolving employee relations matters, developing staff and achieving operational results; experience in a unionized environment is an asset
• Substantial experience in building operations and maintenance across complex, occupied or multi-site facilities; healthcare, residential care or similar continuous-service experience is preferred
• Strong working knowledge of mechanical, electrical, HVAC, plumbing, elevators and other vertical transportation systems, emergency power, fire and life safety, and building automation systems, including the ability to interpret technical drawings and identify operational risks
• Demonstrated proficiency with building management/automation systems (BMS/BAS) and computerized maintenance management systems (CMMS), including configuration, work order administration, asset records, preventative maintenance scheduling and performance reporting
• Demonstrated understanding of public-sector procurement and financial accountability in a publicly funded environment, including competitive purchasing, delegated authorities, contract administration, expenditure controls, operating budgets and financial reporting
• Knowledge of preventative maintenance, asset lifecycle planning, facility inspections, maintenance performance measures and the use of data to prioritize repairs and replacement needs
• Knowledge of grounds maintenance, seasonal site upkeep, snow and ice control, and accessibility requirements for pedestrian routes, entrances, parking areas and emergency access
• Demonstrated commitment to person-centred service, disability inclusion, accessibility, dignity and privacy; ability to establish respectful conduct expectations and hold employees and contractors accountable in sensitive service environments
• Ability to assess infrastructure condition, respond to facility emergencies, prioritize competing operational needs and provide accurate technical information and input into capital planning and projects

Personal:

• Ability to work with minimal supervision as well as a collaborative team player in a team environment
• Ability to organize and prioritize work in a fast-paced environment
• Ability to generate ideas to improve work procedures and contribute to an environment that fosters growth, development and innovation
• Superb interpersonal ability to establish and maintain positive and productive working relationships with humility and self-awareness
• Ability and willingness to give and receive honest, balanced feedback
• Demonstrates competence and character that inspires trust
• Acts with integrity and respect in all interactions
• Values and commitment to continuous self-growth and professional learning
• Supports the concept of interdisciplinary teamwork
• Ability to communicate effectively, both verbally and in writing
  
• Possesses the emotional stability necessary to serve as a role model regarding cooperative teamwork, conflict resolution and process improvement
• Ability to anticipate issues/concerns and develop proactive strategies to minimize negative impacts

Duties and Responsibilities

Duties include: 

• Oversee daily operations, inspection, maintenance and repair of assigned buildings, ensuring reliable service in occupied program areas, grounds maintenance and seasonal site services, including landscaping, exterior upkeep, drainage, snow clearing, ice control and safe access to assigned facilities
• Plan and monitor timely snow and ice removal for entrances, sidewalks, accessible routes, parking areas, loading zones and emergency access; coordinate employees and contractors, inspect service quality and address hazards promptly
• Use maintenance data, inspection findings and building condition information to recommend repairs, replacement priorities, operational efficiencies and lifecycle improvements
• Provide direct management and supervision of maintenance employees, including staffing, scheduling approvals, work priorities, performance management, coaching, training and employee relations within delegated authority
• Provide leadership and oversight to the maintenance team, working collaboratively with the unionized Maintenance Lead Hand to coordinate daily activities, establish priorities, and provide technical support, while maintaining accountability for staff supervision, performance management, and operational decisions
• Apply organizational policies and applicable collective agreement provisions in the management of maintenance employees. Model and reinforce respectful, person-centred interactions with people we support; hold maintenance staff accountable for professional conduct, privacy, dignity, accessibility and organizational expectations, addressing concerns through appropriate management processes
• Oversee facility compliance with applicable Manitoba building and fire codes, elevator and lift safety regulations, workplace safety and health requirements, environmental legislation and relevant CSA healthcare facility standards, as applicable to each site and activity. Consult the Manager, Safety, Risk and Security on specialized safety, risk and security matters as appropriate; responsibility for building systems and maintenance compliance remains with the Manager, Facilities
• Coordinate required inspections, testing, preventative maintenance, servicing, permits and records for elevators and other vertical transportation systems in accordance with applicable regulatory and inspection requirements, as well as for fire protection, emergency power, emergency lighting and other applicable life safety systems; engage qualified service providers, track deficiencies and ensure corrective actions are completed
• Manage external maintenance contractors and service providers, including work scopes, schedules, site access, safety expectations, service quality, deficiencies and contract performance. Consult the Manager, Safety, Risk and Security when specialized contractor
  safety or site security issues arise
• Collaborate with the supervisor responsible for leased sites and provide facility-related technical information or maintenance support when requested, within assigned responsibilities. Additional site oversight may be assigned as organizational needs evolve
• Manage the approved maintenance operating budget, monitor expenditures and variances, prepare forecasts, and recommend cost-effective use of resources while maintaining safety, compliance and service quality
• Ensure completed building system changes are reflected in asset records, operating documentation and preventive maintenance programs; project delivery remains the responsibility of the Project Manager, Operations.

On-Site Coverage, Emergency Response and Reporting:

• Maintain an on-site presence and travel between assigned locations as required to oversee operations and respond to facility needs
• Participate in assigned on-call and after-hours coverage, including evenings, weekends and statutory holidays, to coordinate responses to urgent building failures and facility emergencies
• Provide timely reports and updates on maintenance performance, facility conditions, compliance matters, budget issues and significant operational risks to the Senior Manager,
  Operations and other duties as assigned

Working Conditions:

• Considerable multi-tasking, extreme attention to detail required, and pressure to meet deadlines
• Working hours can be irregular and extended due to meeting schedules and special events
• High paced and deadline-driven
• High level of responsibility for accuracy of work
• Work efficiently with distractions and frequent interruptions
• Working collaboratively and cross-departmentally

The above information is intended to describe the general nature of this position and is not considered to be a complete statement of duties and responsibilities. Additional duties and responsibilities may be assigned provided they are consistent with the qualifications identified and fall within the parameters of this role

St.Amant supports equitable employment practices and promotes an inclusive workforce representative of the people we support including diverse abilities, backgrounds, cultures, and identities. Applicants can request reasonable accommodations in all aspects of the selection and hiring process.

Conditions of Employment

• Successful candidates will be required to provide a satisfactory Criminal Record Check with Vulnerable Sector Screening, Adult Abuse Registry Check, Child Abuse Registry Check and Prior Contact Check
• Successful candidates must complete a series of Occupational Health Checks. This includes the requirement to confirm immunization or immunity of specific communicable diseases