Remote Compliance Disputes Specialist

Investigate disputes and compliance concerns remotely across Canada, using critical thinking, data analysis, and sound judgment to protect Riipen’s platform. Handle sensitive escalations independently while documenting decisions clearly.

Riipen seeks a Compliance and Disputes Specialist for its Operations department. This hands-on position combines investigations, policy enforcement, payment dispute resolution, and cross-functional collaboration. You will help identify unusual activity, gather evidence, apply policies, and improve safeguards that reduce recurring risks.

Key Responsibilities:

• Handle escalated inquiries involving disputes, integrity, and compliance
• Investigate disputes and document fair, policy-aligned decisions
• Own payment disputes, evidence gathering, and resolutions
• Oversee identity verification processes for accuracy and security
• Refine workflows and recommend fraud-prevention improvements

Requirements:

• Experience in compliance, risk management, investigations, or fraud prevention
• Strong critical thinking, investigative ability, and attention to detail
• Experience applying policies to real-world situations
• Strong written communication and documentation skills
• Ability to work independently and manage competing investigations

Bring investigative judgment, compliance expertise, and careful documentation to Riipen’s fully remote platform integrity work across Canada.