Family Transition Advisor (FTA) - Atlantic Region

CFMWS – WHERE PURPOSE MEETS PASSION!

At Canadian Forces Morale and Welfare Services (CFMWS), we’re more than just a workplace; we’re a proud community dedicated to supporting Canadian Armed Forces members, veterans and their families in their daily lives. We carefully curate and provide programs and services designed to meet their unique needs and enhance their mental, social, physical, financial and familial well-being. CFMWS employees deliver programs and services including recreation, sports and fitness programs, customized financial services, retail services, access to retail savings and discounts and offers family support and organizes charity events.

Our success stems from living our values. Our employees care about their role in supporting Canadian Armed Forces members, veterans and their families and act with integrity in all they do. Thriving in our close-knit environment, we act as one team with one mission. We constantly seek new ideas and creative ways to deliver the best possible programs and services.

As an employer, we offer a commitment to your health, wellness and growth. We provide a diverse range of roles across many locations and a career where you can make a meaningful impact.

THE ROLE

The Family Transition Advisor (FTA) is based at the Transition Centre in Halifax and provides regional Military to Civilian Transition services to families of Canadian Armed Forces members across Nova Scotia and Newfoundland. As the family’s primary point of contact for transition support, the FTA helps families understand the transition process, identify strengths, priorities and potential challenges, and develop a personalized Family Transition Plan.

Using a confidential, family-centred and strengths-based approach, the FTA completes intake and needs assessment, supports transition planning and navigation, provides information and education, and coordinates referrals to Military Family Resource Centres, community services and other partners. The FTA leads family navigation and transition planning before release and works with the family’s consent to support coordinated service delivery.

The FTA collaborates with Transition Centre personnel, Family Liaison Officers, Veteran Family Program Coordinators, Military Family Resource Centres and other service partners to provide consistent and seamless family experience. The role maintains current knowledge of resources across the area of responsibility, develops regional and community partnerships, completes warm handoffs when ongoing or specialized support is required, and contributes service data and family feedback to strengthen national consistency, program quality and continuous improvement.

This client-focused role requires strong communication, collaboration, and relationship-building skills, as well as adaptability, sound judgment, and leadership. The successful candidate will be responsible for non-clinical case coordination and must be able to work independently within a national service delivery framework.

QUALIFICATIONS NEEDED

Education, Certifications and Licenses

College diploma or certificate in Social Service, Adult Education, Community Development or a related field

AND

some years of experience in human sciences or a related field

Experience

In developing and delivering information sessions to groups and individuals

In working with adults, children, and youths

In community development

In working with a wide cross-section of the community representing diverse backgrounds, cultures and social-economic circumstances and divergent goals

In building community partnerships

In mental health industry, an asset

In crisis intervention, an asset

In group facilitation

In maintaining databases and/or spreadsheets

In creating visual aids and support material

In conducting client needs assessments and coaching

In organizing, implementing and evaluating programs

Competencies, Skills and Abilities

Client focus, organizational knowledge, communication, innovation, teamwork and leadership.

LANGUAGE REQUIREMENTS

English Essential/ Bilingual (English and French) an asset

Reading: Advanced

Writing: Functional

Oral: Advanced

BENEFITS AVAILABLE

Health Benefits: Drug coverage, healthcare spending account, virtual care (telemedicine), Employee and Family Assistance Program, mental health support, travel insurance, dental, vision, life insurance and disability insurance.

Work Life Balance: Flexible work options and a wide range of paid/unpaid leave, including paid vacation, family related leave and personal days.

Retirement Planning: A Defined Benefit Pension Plan and Group Savings Plans.

Learning and Development: Tuition Reimbursement Program, online learning opportunities including a LinkedIn Learning subscription and second language training.

Perks: Discounts through CF One Member Appreciation.

Explore all the benefits CFMWS offers by visiting:

OTHER INFORMATION

This is an on-site position with an assigned work location based in Halifax.

This Halifax based position provides support across Nova Scotia and Newfoundland and requires virtual service delivery, regional travel and scheduling flexibility.

The successful candidate must be able to work effectively within a secure, privacy-conscious environment and maintain a valid driver’s license.

Interviews will be conducted virtually.

As part of the selection process, the successful candidate must successfully complete a Reliability status security screening.

As part of the selection process, the successful candidate must complete a Vulnerable Sector Check.

START DATE

Nov 16, 2026

INCLUSION AND ACCOMMODATION

CFMWS is committed to providing an inclusive, equitable and accessible environment, where all employees feel valued, respected and supported. We welcome applications from all qualified candidates who can help us build a workforce that reflects the diversity of Canadian society. If contacted in relation to a job opportunity or assessment, you should advise the recruitment team in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner. Information received relating to accommodation measures will be addressed confidentially.