Enterprise Performance Management Lead System Administrator
Couche-Tard
JOIN OUR TEAM!
Enterprise Performance Management Lead System Administrator
At Couche-Tard/Circle K, our mission is simple: to make our customers lives a little easier everyday. You may have already stopped for coffee, refueling your car, or eating something on the go. Then, you know what Couche-Tard/Circle K is. We have grown into a successful global company with over 17,000 stores in 29 countries, serving almost 9 million customers every day. In total, approximately 149,000 people work in our stores and offices. We make journeys easier by offering fast and friendly service. We care about our people and our communities, and we look for ways to uplift people first. Wherever your journey’s going, we can help you get there. Are you ready to grow your career? Let’s grow together!
Department: FP&A – Enterprise Performance
Location: On site, Laval, QC (4204 boulevard Industriel, H7L 0E3)
Type of employment: Sr Manager role, Permanent, Full Time (40 hours)
THE ROLE
As EPM Lead System Administrator, you will be responsible for the day-to-day administration, maintenance, and optimization of the enterprise performance management platform. You will ensure system stability, security, performance, and data integrity to support accurate and timely planning, budgeting, forecasting, CAPEX reporting, management reporting, and related performance management processes.
Reporting to the Director of Enterprise Performance, you will oversee platform administration, user access, model governance, integrations, release management, and production support. You will also contribute hands-on to the finance automation roadmap by enhancing existing models, developing new solutions, and translating business requirements into scalable EPM capabilities for FP&A, Accounting, Data & Analytics, Information Technology, and other stakeholders.
This role requires a service-oriented and detail-focused professional who combines EPM technical expertise with sound financial process knowledge, strong problem-solving skills, and the ability to communicate effectively with both technical and non-technical teams.
What You’ll Do- Platform Administration & Performance: Administer EPM workspaces and models, monitor performance and capacity, optimize calculations and data flows, and coordinate releases, maintenance, recovery, and business continuity.
- Security & Access: Manage user accounts, roles, permissions, selective access, and data security, and perform regular access reviews in line with internal controls and privacy requirements.
- Models, Metadata & Reporting: Responsible to monitor any new EPM models and maintenance of existing ones, including also hierarchies, master data, workflows, calculations, dashboards, and standardized reporting solutions.
- Team Leadership & Development: Lead, coach, and develop a team of EPM model builders, foster collaboration and resilience, allocate work effectively, and build the team’s capabilities to deliver sustainable, high-quality solutions.
- Data Integration & Quality: Manage automated data pipelines and integrations across source systems, and perform validation and reconciliation controls to ensure data integrity.
- Financial Cycle Support: Support budgeting, forecasting, reporting, and close cycles by managing calendars, workflows, periods, data loads, calculations, and deliverables.
- User Support & Enablement: Manage support tickets, troubleshoot system and data issues, maintain procedures and user guides, and deliver onboarding and training.
- Enhancements & Governance: Partner with business and technology teams to deliver scalable EPM enhancements, coordinate change control and testing, and enforce governance standards.
- Bachelor's degree in Information Systems, Computer Science, Finance, Accounting, Business Administration, or a related field. Relevant EPM or finance systems certification is considered an asset.
- 3 to 5+ years administering, supporting, or developing enterprise performance management, financial planning, or related finance systems.
- Hands-on Anaplan expertise is strongly preferred, including model building, workspace administration, lists and hierarchies, modules, complex formulas, dashboards, imports and exports, user access, integrations, and production support.
- Demonstrated involvement in end-to-end Anaplan or comparable EPM solution design, testing, deployment, stabilization, and end-user adoption.
- Demonstrated experience leading, coaching, and developing a team of EPM model builders, with a strong ability to foster collaboration, resilience, accountability, and continuous capability building.
- Practical knowledge of data integrations across EPM and other enterprise source systems, including mapping, validation, reconciliation, and issue resolution.
- Proficiency in structured change control, testing, deployment, incident management, and release-management methodologies within a complex, global business environment.
- Strong knowledge of EPM administration, including model governance, metadata, hierarchies, security, workflows, audit controls, and application lifecycle management.
- Strong understanding of Anaplan architecture, capabilities and limitations, model design, formula logic, workspace administration, integrations, and performance optimization;
certification or formaltraining is an asset. - Advanced Excel skills and solid financial acumen across budgeting, forecasting, management reporting, general accounting, and consolidation processes.
- Strong analytical and problem-solving skills, with the ability to identify root causes and implement effective, sustainable solutions.
- High attention to detail and accuracy, supported by strong documentation, governance, change management, testing, and project coordination skills.
- Excellent collaboration, communication, and customer-service skills, with the ability to explain technical concepts clearly and support stakeholders across Finance, IT, and global teams.
- Proactive, adaptable, results-oriented, and highly organized, with the ability to work independently, manage competing priorities, and deliver quality outcomes on time.
- Bilingualism required (Advanced French and English) both spoken and written, as the person will be required to work and communicate regularly in English while performing the tasks outlined above. Specifically, the role requires collaboration with global teams.
At Couche-Tard/Circle K, we believe that our team members are the heart and soul of our business. When you join us, you're not just getting a job – you're becoming part of a vibrant community where your talents are valued, your growth is nurtured, and your contributions make a real difference. Here's why you'll love working with us:
Benefits package- Group Insurance Program: Stay healthy and happy! Our plan provides you with the flexibility to choose coverage that best meets your needs and add optional insurance (health and dental care, long-term disability, life insurance, health spending account)
- Pension Plan: Plan for your future and retire with peace of mind with our pension plan, helping you build a secure financial future.
- Share Purchase Plan: Invest in your future and share in our success with our employee stock purchase plan, allowing you to become a shareholder of Couche-Tard/Circle K.
- Paid Time Off: Recharge and rejuvenate with paid time off, including vacation days, sick days, and personal days to help you maintain a healthy work-life balance.
- Employee Discounts: Enjoy exclusive discounts on our products and services, making it even easier to fuel up and stock up on your favorite goodies.
- Training and Development: Grow your skills and advance your career with access to ongoing training and development opportunities, including workshops, seminars, and online courses.
- Recognition and Rewards: We celebrate our team's achievements and milestones with a range of recognition programs, rewards, and incentives to show our appreciation for your hard work and dedication.
- Mentorship Program: Take your career to new heights with our mentorship program, where seasoned professionals provide guidance, support, and valuable insights to help you reach your full potential.
- Scholarship Program: Invest in your education and future success with our scholarship program, available not only to our employees but also to their children. We're committed to supporting your lifelong learning journey and empowering you to achieve your academic and career goals.
We thank all candidates for their interest in this position. Please note that only selected candidates will be contacted for further steps in the hiring process.
At Couche-Tard/Circle K, we're committed to fostering an inclusive and diverse workplace where everyone is treated with respect and dignity. We welcome individuals from all backgrounds and walks of life to join our team and contribute their unique perspectives and talents.
Couche-Tard / Circle K valorise la diversité et de l’inclusion et vise à créer un milieu de travail sain, accessible et gratifiant qui met en valeur la contribution unique de nos employés au succès de notre entreprise. En tant qu’employeur qui s’engage à respecter l’équité en matière d’emploi, nous encourageons les candidatures les plus diverses afin de pouvoir nous doter d’un effectif varié et représentatif de nos clients et des communautés que l’on sert. Des accommodements sont disponibles sur demande pour les candidats qui participent à tous les aspects du processus de sélection.
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