Creative Director

Working Model:
Hybrid
Vacancy Status
: This position is for an existing, open vacancy
Belong to Something Beautiful
At Sephora Canada, beauty is about feeling seen, valued, and empowered, individually and collectively. It is connecting deeply with others, celebrating diversity and inclusivity, unlocking your potential and making a difference every day. Together, we belong to something beautiful.
As Creative Director, you will be an integral member of the Marketing department, with a mandate to lead and continue building a creative team that develops breakthrough creative, content and design work with expertise in beauty and retail. You understand how to use brand strategy to connect concepts to a brand’s platform, to develop creative work that is consistently on brand and will position Sephora as the prestige leader in beauty retail, and create effective marketing communications to achieve business goals across channels and platforms. You’re strategic, persuasive, and a compelling presenter. You pride yourself on staying current on the latest trends in marketing, beauty and lifestyle, and have a portfolio including a breadth of work demonstrating both integrated & channel specific creative expertise with particular strength in retail, digital, social, and experiences.
Reporting into the SVP of Marketing, your work will span the spectrum of concepting campaigns and content, inspiring and coaching your team, working collaboratively across all functions to grow the Sephora Canada business through creative opportunities, innovating the creative and production process, and working with strategic partners on creative solutions.
Whether you’re building our exciting in-store experiences, supporting our digital initiatives, planning our loyalty program campaigns, writing copy, or designing integrated multi-channel campaigns, you are constantly finding ways to underscore our brand promise and cement our place as the industry leader in Canada. The pace is fast, the learning is constant… but as part of a team that’s driven, the possibilities are endless.
What You’ll Do:
Connect creative across disciplines, be the voice of the brand’s expression to shape internal and external work to drive breakthrough and consistency
Inspire the internal Creative Team to build breakthrough, best in class content that stands out in the market
Advocate for creativity and the power of best-in-class content as a key tool to build the brand and achieve business objectives
Think strategically to bring holistic campaigns to life, while working hands-on to deliver assets
Manage and motivate a team of 5 creatives, from entry-level to senior, freelance talent and production partners
Develop positioning, creative and content strategies for Sephora programs and campaigns, preserving Sephora brand standards and tone of voice
Build relationships and work collaboratively with key cross-functional partners across the organization at the Director/VP level, in Canada, North America, and Global
Delegate/assign work, including monitoring team bandwidth, and finding synergies where possible
Champion an integrated model where campaigns are developed in parallel with internal and external creative agency partners;
inform and consult on brand standards for work from agency partners
What You’ll Bring:
A combination of vision and pragmatism: you have an ability to see the big creative opportunity, and know what it takes to get work created
Player/coach leadership style. You can identify, guide and bring out the best in creativity, while also helping to execute
A curious mindset – you seek inspiration in culture and consumer
A strong understanding of production, and how great creative gets executed
10-15 years of professional work experience in conceptual creative/content development and/or a related field as either a Copywriter or Art Director
A strong visual eye and sense of design direction
5+ years’ of experience leading a creative team as either an Associate Creative Director or Creative Director
Proven track record of success leading both small and large creative programs across a variety of channels and tactics
Strong background in integrated creative executions
Familiarity with retail channel ecosystem across owned and paid channels
Understanding of Figma, Adobe Creative Cloud: InDesign, Illustrator, Photoshop & emerging AI tools
Understanding of UX and Responsive Design an asset
Bachelor’s degree or diploma in a related creative field
Full Service In-House or External Agency experience an asset
Experience in beauty and/or retail considered an asset
Comfort using digital and AI-enabled tools responsibly in your day-to-day work
#FSCHIRING
What You’ll Get:
Caring Community.
You’ll collaborate with teammates who are equally passionate about innovating, doing the right things, and driving the industry forward – together, united in beauty.
Fulfilling Path.
Your career glow-up starts here with access to opportunities that will challenge, stretch, and develop your skills. You’ll have access to the global community of luxury group LVMH (Louis Vuitton Moët Hennessy) for endless career opportunities.
Meaningful Work.
As you make an impact on beauty, you’ll feel and see the positive change (consumer, industry, and social) your individual voice is a part of.
Eligibility requirements apply to certain benefits and may vary depending on job classification and length of employment.
Wealth.
We’re passionate about pay equity and transparency. The compensation ranges between CAD$153,000 - $176,600plus bonus, RRSP matching. The final pay offered will depend on various factors, including but not limited to the actual qualifications and experience of the individual, and any additional non-discriminatory, legitimate business factors relevant to the position and/or location.
Health.
Choose a healthcare plan to fit you and your family’s needs with medical, dental, vision, life, and disability coverage. Access to our View email address on ca.hrm.tc program to support your mental, financial, physical, and social well-being.
Balance.
You’ll be trusted to find the perfect blend of work/life balance that actually works for you with a hybrid work schedule, vacation and flex days, and maternity/paternity leave.
Growth.
A career glow-up is built into every role, with access to training and development programs and resources throughout the year.
Perks.
Think you’ve tried it all? Enjoy a 30% discount on all merchandise/services, opportunities for gratis, and flash sale discounts on LVMH brands.
Support.
Tap into volunteer and donation matching, Employee Assistance Program, and free mental health resources with 24/7 access to Dialogue.
Join us and Belong to Something Beautiful.
Sephora Canada strongly believes in equal opportunity when it comes to employment and advancement. Our goal is to be inclusive, diverse, and representative of the communities where we work while creating an environment where every person can belong, grow, and build a beautiful career. This commitment applies to all candidates and employees regardless of race, ethnicity, citizenship, creed, place of origin, religion, sex, gender identity, gender expression, sexual orientation, family status, marital status, disability, age, and/or any other diversity dimensions. Requests for accommodation due to a disability (visible or otherwise), other protected characteristics or other reasonable circumstances can be made at any stage of the recruitment process and during employment by contacting our People team.
As part of our commitment to transparency and efficiency, we would like to inform you that we utilize Artificial Intelligence (AI) technologies in our recruitment process to assist in the initial screening and evaluation of applications.
Sephora’s stores offer passionate beauty fans across the world a privileged freedom to touch and test products since 1969.The House provides a superior selection of quality products and always keeps pace with the latest trends.The house is built upon the exceptional talents of its beauty professionals who create a perfect environment for adventurous clients who want to experiment and learn.With the innovative range of products in the Sephora Collection, its distinctive stores and bold commitment to new ideas, the House is always able to surprise and delight its clients.At every touch point with its clients, in store and online, Sephora provides an unconventional approach which has made it the most loved beauty community in the world.
Crafting Dreams Starts With YoursAt LVMH, people make the difference in the art of crafting dreams.Our people fuel our dynamic, entrepreneurial culture. We value collective ambitions, encouraging our talents to push boundaries and champion a curious, audacious state of mind. Our commitment to excellence is reflected in nurturing every individual with a growth mindset and development opportunities, consistently empowering them to reach their full potential. We are actively committed to positive impact through an inclusive environment that supports and gives back to our talented community.Join us at LVMH, where your talent is at the heart of our collective successes.
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